The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Traci's Fun Creations
I had my developer put in a ticket with their support team to get this to work and after two weeks there was no response. Paying for an app that doesn't work is unacceptable and when you reach out to their support team with no response for 2 weeks is even worse. If the install goes great, then I'm happy for you, but if you have issues, I would not expect a fast response.
Recently installed schema app onto our website and very happy would definitely recommend. The follow-up email explains how to check that everything is working correctly. This company really care about what they do. I researched schema markup prior to installing the app, if you go to the schema app website you can do a FREE email course to really understand Schema Markup, also their product is recommended by Neil Patel who is a leading authority in the SEO industry. If you are new to Schema Markup check out their website https://www.schemaapp.com/ they have a ton of useful info, also from the app home in Shopify you can click through to the knowledge base for answers to FAQ's. Customer support is also great. 100% recommend!
Thank you so much for taking the time to provide a review! We are so glad to hear that you are enjoying your experience and that you've taken advantage of the 5-day email course. And as always we are happy to answer questions via support!
Happy Schema'ing! :)
Cartel De Amore
Garbage, this is a rip off, stay away. Do not buy, this is just another garbage app on shopify that do absolutely nothing. They are charging upfront $15 that's all they need. You just give them $15 in exchange for nothing. SCAM!!!
Thank you for taking the time to submit a review.
I'd love to understand what it was that you were expecting from our tool and how we missed the mark for you. We charge a monthly subscription for markup across your site including rich result eligible product markup. I'm sure there's been a misunderstanding along the way and if you're willing, we would like to get to the bottom of it.
Pruno y Fifi (EU)
Great support team. Make sure you get your onboarding call if this is your first step into the world of Structured Data ;)
Thank you for the review! We agree that an onboarding call is definitely a must-do with our support team.
Vape and Juice
After some initial hiccups the support team resolved my concerns in a formidable manner and have even helped hands on with our schema. Incredibly thorough. I am a happy user
Very slow support. Almost 2 weeks later and still no resolution.
Mark and the Schema App team really have built something great here. Since I am not a developer and haphazardly adjusting theme files is scary, this app provided a great way for us to be schema compliant now and in the future. Thanks for all of your help!
Support is not helpful in solving clients problems. I would expect someone to help solve genuine issues especially having been using the app for so many months and not having bothered for support at all!
We operate in a space where SEM is difficult. As in, we aren't really allowed to do it. Until the laws change, too bad for us. That is why organic inbound traffic and winning at SEO is a huge priority for us. Schema App has been an excellent partner in this strategy. We saw immediate results. Both our content and product pages are benefitting from this intuitive application.
It should be noted that their support staff are very, very helpful. I often get stuck optimizing data and they generously set up a time to get me through any roadblocks.
Prior to working with Schema App I did not even know I needed to think of schema data. Now, I don't know how we could compete without it. I cannot say enough good things about this app. :)
World Of Angus
Super easy setup. EXCELLENT results. It did not take us long to start noticing improvements in inbound traffic and search results. Schema data was this item on our to-do list for about a year. We did not even know where to start. Schema app makes this a breeze. There is a TON to understand and you will still need help to properly execute this strategy, but their support staff is excellent and help you get amazing results, fast. Their Yotpo integration and support are relatively new but we expect the same level of results.