Transdirect Shipping

Transdirect Shipping

Price: Free
Rating (1.2)
Reviews
Developer
Transdirect Shipping
4 reviews
4 reviews
Overall rating
1.2
Counts per rating level
  • 25% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 75% of ratings are 1 stars
4 reviews
August 25, 2020

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets.
Shopify also tried to get Transdirect to assist without success.

Versigen Store
Australia
Time spent using app: 3 months
July 30, 2020

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets.

Plyco
Australia
Time spent using app: Over 2 years
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Time spent using app: 10 months
Edited January 24, 2018

Poor customer Service, take ages to get back in touch, forget to respond to emails, Watch out for the Small Print on claiming Insurance, there is a $150 excess charge, Courier lost our order within their network, and Transdirect withheld over 50% of the total cost of our order. You can't integrate your Fastway or Couriers Please accounts so all live quotes are much more expensive v what you pay at booking so you lose customers, all I got told was an additional 5% discount was added to my orders. We have removed the app, have just started using Shippit and seems much better, and provides a much better customer service, and onboarding experience. They also provide access to cheaper quotes with Fastway & Couriers Please, and you can integrate your accounts. The icing on the cake is you can print the shipping labels from a click of a button, and the tracking label is automatically sent to your customer. Saves so much time.

Hellodrinks
Australia
Time spent using app: 3 months