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Since December 5, 2024, the app has stopped working correctly.
Previously, everything functioned fine. When I selected a language on my shop, I could also change the currency, and the language remained unchanged. Now, translations work properly only if the shop's default currency is selected.
My default currency is USD. If I choose USD and set the language to, for example, Italian which I translated, everything works perfectly. However, if I change the currency to Euro, the translations stop working.
This issue has never happened before, so the problem must originate from the app. I haven’t made any changes to my shop.
Edit:
Shopify support has confirmed that the problem is due to their application update...
Hi there, I'm sorry to hear about this issue you are having. I tested your storefront, and I am able to browse in Italian for all countries, and the translations are showing correctly. Please reach out to us at store-localization@shopify.com and we'd be happy to help with the issue you are seeing.
I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life.
After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import.
To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.”
This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.
This app was working fine until a couple days ago. Some products have wrong translation in Spanish, French and German. When I click auto-translate it doesn't fix it.
I contacted Shopify and they suggest me to manually edit but I have 2329 product pages. There is no way I can do it manually.
It messed up our SEO, they don't even care about the issue. We pay thousands of dollars to them every month and this is the service we get.
Tried to use the translation, but so many are not correct, so I manually corrected them but it won't update in the website, the website still has the wrong version.
Not working anymore? I cannot modify our eshop's translations anymore. Oauth error invalid_request: The redirect_uri is missing. Can you help please?
This app is terrible, it doesnt translate propely and takes old headline text from months ag 0/10 is what i would rank this app as
Après avoir passé beaucoup de temps pour compléter et améliorer les traductions générées automatiquement et pour traduire chaque url du site (chose à faire manuellement), j'ai découvert que cette application pénalise le SEO de mon site. En effet, depuis l'installation de Shopify Translate & Adapt, Google Search Console m'a signalé l'apparition de nombreuses pages en double (duplicate content). Ceci est très mauvais pour le SEO (référencement naturel). Comme cette application a été développée par Shopify, j'ai donc contacté l'assistance Shopify. L'assistance m'a gentiment proposé de me débrouiller tout seul en allant sur le forum de Shopify. Ainsi l'assistance Shopify refuse de gérer ce problème technique et je vais devoir désinstaller cette application car elle pénalise le référencement naturel de mon site. Très déçu par l'assistance de Shopify au vu du temps perdu et du prix payé chaque mois !
Very bed option. first of all they use google translate that goes really bad. second, just after conversation with shopify support they enlightened me that shopify and this app (owned by shopify) isnt support multi languages combined with their own feature "MetaFields" so if you are planning to setup multi-language store and use meta fields dont do it and choose only 1 language for the store. Very disappointing for platform who charge money for multiple products but doesnt support it. the joke is on us, i recommend to use whocommerce rather than shopify that offers you options of 4 years old developer.
Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt can translate metafields (with definitions). Please be in touch at localization-product-team@shopify.com and we will help you resolve
UPDATE! FALSE! It did in fact create a version of my website - in other languages - cuz if it didn't - they howwwwww can people read it in another language!?!? Not to mention I saw the actual pages in other languages.
created 144 additional pages with 404 errors on my website from duplicate translated pages that do NOT direct to correct english translation .
Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt cannot create additional pages. Please be in touch at localization-product-team@shopify.com and we will help you resolve.
This is really poor features and benefits app....no rules, no blog filters, no filter tags ... kinda student work or so....
shame