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I emailed support about the status of an order and received a response in 4 minutes! I was so shocked. And it was a real person too and not an automated response or chatbot. Thank you so much Mary for your help! She was amazing and so friendly. Top notch customer service. I will use Trendsi forever.
Hi, Wildflower Boutique
We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner! We will make sure to pass along the compliments to Mary and please reach out to us anytime you need help.
So far I have the best interactions with Trendsi. They are always there to help even on the weekends in their chat when I have an issue! Anya was amazing today in helping me figure out what I thought was a problem and she explained it all to me!
Hi,
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
I contacted customer service and Kae was amazing. He helped me with my issue so quickly and was very professional.
Hi, Savage and Sage
We appreciate your review. We always want to offer our users the best service, so we are glad Kae was able to help. Please don't hesitate to reach out again.
Hazel did an amazing job answering all of my questions. She was able to provide me with answers quickly. Appreciate the help and her time.
Vince also did an amazing job. I asked for tracking on a package and not only did he answer my question but he sent screenshots. Thanks again!
Hello, http://alwaysbellaclothing.com
We are thrilled that Hazel was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
Incredible customer service and quality products with opportunities for great profit margins. Customer care is top notch.
Hi Wild Hearts Boutique,
Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊
Thank you so much to Angelo for helping me out quickly and smoothly. He helped me to understand in easy terms.
Hi, Midnight Margaritas
We are glad Angelo was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.
Thank you Support Team Members Mia and Gretle you both handled my issues promptly and with ease
Hi, Sunshine Boutique by Zandra
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Karen is an amazing with customer service, she answered all of my questions and really gave me insight on how to navigate everything. Everything integrates with Shopify very smoothly
Hi Bonne Vie Boutique,
Thank you so much! We will be sure to relay your kind words to Karen and please don't hesitate to reach out again when you need help. Your review made our day 💛
Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.
Hi Hydrangeas Boutique,
Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.
I love Trendsi so much, they are helpful and the product is amazing. Lori from customer service was the best in helping me change an address on an order.
I recently was confused about an order I thought it was sent to the wrong address somehow but Chette from customer service was helpful in explaining the process. Thank you again Chette.
Hi FWSS,
It's wonderful to hear that you've had a positive experience with Trendsi and that our product has been amazing for you. It sounds like Lori from our customer service went above and beyond to assist you with changing the address on your order. Excellent customer service can truly make a difference in the overall shopping experience and this is one of our top priorities. If you have any more questions or need further assistance, feel free to ask! ❤️