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Mia was so helpful when I was losing my mind worried I had things set up wring! So glad she was there to help....and patient LOL
Hi, PR Southern Boutique & Accessories
We are so grateful for your feedback and glad that Mia assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
At first i couldn't get it working, but after some amazing customer service from Chette i was up and running in no time. Thank You!
Hi, Every Lingerie
We are so delighted to read your awesome review and we'll make sure to pass along the compliment to Chette! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊
Allan was "Johnny on the spot" in helping me with my issue. He got my issue solved so fast! Professional, friendly, and helpful!
Hi CurrentAveline,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
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Hi, HAMOODO
Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛
I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out.
I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.
Hi, The Strawberry Finch
We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Chette has been very helpful knowledgeable and supportive. Thoughtful and patient in handling my questions. Thanks for your help
Hi,
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
At Trendsi you will truly find a great team! that will provide you with excellent service highly recommend it!
Hi E&M Western Couture,
Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
May was so helpful. I accidently placed order before I was finished and she was able to cancel my order right away. Highly recommend this company. The app on my phone crashes often but on my desktop it is amazing.
Hi Foxy Lou's Boutique,
Thank you so much for this feedback! Your input on our app is definitely a concern we want to look more into. We will be in touch to get more details. Thank you!
I love this app! Customer support is quick to respond. Lee helped me with some inventory questions and followed up after I lost my connection with the chat. Thank you Trendsi and Lee!
Hi, Edgy Mermaid
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛
I currently use 2 separate dropshipping services but Trendsi is by far the best! I love the quality of clothing, the ease of use, the stock photos and the customer service. I worked with a representative today by the name of Gretle and she was able to get my issue solved in record time. I would highly recommend using this company for dropshipping.
Hello!
We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!