Trendsi: Fashion Dropshipping

This is about customer service since my store isn't launched yet. Customer service has been very helpful helping me with all my questions. Lorie answered my chat questions within seconds.

DON'T WASTE YOUR TIME. Trendsi says they have multiple counts of an item in their overseas warehouse but constantly have "quality check issues", they then send you an email stating your order is delayed another 3-4 days and that they have to order another replacement from their supplier. Why is this company always running out of warehouse inventory is my question? I placed 3 orders for myself (the business owner) and had problems with 2 of the 3. Then they reimbursed an item due to it failing their quality check TWICE, not once. No explanations. They state they quality check items upon arrival (and that they sometimes miss issues with the items) and quality check their items again before shipping. I call BS. I don't think they have stock in any overseas warehouse. I don't think they have items on hand at all. I believe they order the items from their supplier as we place our orders, then once it arrives for shipping they realize it has a quality issue. Just stay away if you (yourself) don't want bad reviews from customers.

I am new to dropshipping. Trendsi has made the whole experience very easy. The few times I have had to reach out for assistance the customer service reps are always very helpful. Today I had the pleasure of chatting with Raymart. He was very knowledgeable and helpful. He went above and beyond to make sure I understood the process I was inquiring about.

Lorie was very knowledgeable and very helpful today. She answered all my questions. I am happy to know I have a trusted brand partner to help me build my business.

Charmaine helped me so much when I was starting out they are so professional. They have a big range of trendy products try them you will be pleased on how good trendsi is

I'm new to Trendsi and had some come concerns about fulfillment and shipping. My man Raymart had all the answers very quick! Thanks and look forward to an awesome partnership!

Trendsi has been a breath of fresh air for me! They integrate with Shopify the best I've seen so far and I've tried a ton of apps. I love their items and they've always been responsive on support. I'm leaving one star open because I'd like the shopify product data to be cleaner and some bulk import features. Other than that I'm sold on Trendsi. I can't wait to see what they do in the future but I'm enjoying them now.

I had an issue with several customer addresses saying there is no delivery to the address that they provided when placing an order for a Trendsi item. Upon reaching out to Trendsi, Gretle quickly did some troubleshooting to find a fix for the problem. I am very appreciative for her help and guidance. I love the app and look forward to success with it!

I had questions about my store and Gretle was very helpful and showed me what to do to get everything back how I wanted it. She answered all my questions and were a pleasure to work with!

Today I have a couple questions about an order. Angelo was very informative and very kind , so far im so happy with trendsi Im just waiting for my first costumer order to be shipped.