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Lee at Trendsi provided exceptional customer service. She was highly responsive, knowledgeable, and effective in solving my issue. Lee's courteous and friendly approach, along with their timely updates and follow-up, made the entire experience outstanding. I highly recommend their service.
Hello Zaznzip
Thank you for your glowing review! We're thrilled to hear that Lee provided you with exceptional customer service, and that she was highly responsive, knowledgeable, and effective in resolving your issue.
Lee's courteous and friendly approach, as well as the timely updates and follow-up, truly exemplify the kind of service we aim to provide. We greatly appreciate your recommendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!
Czar was very helpful and informative and I feel much more confident about placing bulk orders. Customer service has been so helpful.
Hi Ocean Dream Boutique,
Thank you for your kind words! We're glad to hear that Czar was able to assist you effectively. If you have any further questions or need assistance with your bulk orders, feel free to reach out. We appreciate your business!
Allan Paz was quick and kind to help me right away. Love it. Thank you.
Hi Red Heart,
Thrilled to hear you had a positive experience with Allan! 🌟 We're all about quick and kind assistance. Thanks a bunch for your kind words! If you ever need more help, we're here for you. 😊
Mary was very helpful to change my customers order and responded very quickly.
Hi Khron Store,
Thrilled to hear Mary's speedy assistance made a positive impact on your experience! We appreciate your feedback and look forward to serving you again soon. ❤️
I requested assistance through chat and Czar was my rep. She was super quick to respond to my questions and helped me so much! She even sent links to get me where I needed to be. Love the communication with Trendsi...there's always someone ready to help. :)
Hello Whimsi Boutique,
That's fantastic to hear! We're thrilled that Czar provided such swift and helpful assistance. We pride ourselves on excellent communication and support. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊🌟
Not happy with the overseas shipping. It is taking longer than expected especially when the order sets at the warehouse for 3 or 4 days before it is shipped to the U.S. I will be pulling all of the products from overseas in the near future or finding another supplier as they have very few plus size items in the U.S. Warehouse
Hi Attitude-Me,
We sincerely apologize for the challenges you faced with your shipping experience. Recognizing the significance of timely deliveries, we are actively working to enhance our overseas shipping process. Regarding orders originating from our overseas warehouse, please note that we have a processing time of 3-4 business days. This ensures a thorough quality check for the items we dispatch, guaranteeing their excellent condition upon arrival.
Your feedback is immensely valuable to us, and we thank you for your understanding as we tackle these issues. We remain dedicated to improving our U.S. warehouse selection, and we invite you to stay tuned for exciting updates! We appreciate your patience and value you as a customer. 🚀
Anya was super Helpful. I had questions about, labels, packaging and the Live Sales studios and she gave me the deets. Thanks so much. I'm looking forward to growing a quality fashion company teamed up with Trendsi. <3
Hello Prevelli,
That's fantastic to hear! We're thrilled that Anya provided you with all the information you needed. We're just as excited to have you on board and can't wait to see your fashion company flourish with Trendsi! If you have any more questions or need further assistance, feel free to reach out. Here's to a successful partnership! 💃🎉 #TeamTrendsi 👗💼💖
Czar was a great help, helped beyond my expectations.
Hello Sculpted Figure,
Thank you so much for the kind words! We're thrilled to hear that Czar exceeded your expectations. We're here to help anytime you need assistance. Cheers! 🌟
Raymart was a big help in navigating through my first return. thank you!
Hello Simply Beautiful Store,
That's fantastic to hear! Raymart is always here to make your experience seamless and hassle-free. We're thrilled that your first return went smoothly. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us! 😊🌟
So far so good! The one technical issue I had trouble with, Raymart was able to help get the problem solved.
Hello The Prissy Palm,
That's awesome to hear! 🚀 We're thrilled that Raymart was able to resolve your technical issue. If you ever need further assistance, don't hesitate to reach out. We're here to keep things running smoothly for you! 😄👍