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Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.
Hi Just Be 72,
Wow, thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Harold provided such excellent assistance with your order update. It’s awesome to know that his clear and effective communication made the entire process smooth and satisfying for both you and your customer. We’re so proud of Harold’s dedication to top-notch customer service, and we’ll be sure to pass along your kind words. Thanks for sharing your great experience with us—if you need anything else, we’re here and ready to help!
Amazing app, great interface, great product selection, and AMAZING customer support. Their support reps are like out of this world helpful and Anya specifically is the best of the best!
Hi Clove,
Thank you for your amazing review! We’re thrilled to hear that you love our app and product selection. It’s fantastic to know that Anya and our support team made such a positive impact on your experience. We truly appreciate your feedback and are here to help whenever you need!
The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.
Hi We Have It All,
Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you effectively with your drop shipping and TikTok store questions. We’re proud to have such a dedicated team member!
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
I am still new just in the set up process. I did reach out to customer support for 2 reasons 1 was to test there customer support which is top notch! and the other was a question I had about countries. There customer support I rate a 10 and Joel was who I spoke with, and even though it was kind of a dumb question I asked he didn't hesitate to help!
Hi Sunny Side Trends,
Thank you so much for sharing your experience! We're thrilled to hear that our customer support, and Joel in particular, were able to assist you so effectively. There’s no such thing as a ‘dumb question,’ and we’re always here to help you through every step of the process. We appreciate your feedback and are excited to support you as you continue setting up. Feel free to reach out anytime if you need anything else!
I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!
Hi Dear Autumn,
Thank you for sharing your experience! 🌟 We’re so glad to hear that Dave made resolving your issue easier than you expected. It’s fantastic to know that he provided a quick and effective solution to your concern about your Shopify store. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help and make things as smooth as possible for you!
I had a fantastic experience with Trendsi team, especially thanks to Raymart, Anya, and Dave. They were incredibly supportive, friendly, and professional throughout our interaction. Their determination to resolve my issue promptly was impressive and greatly appreciated. This level of service definitely deserves a 5-star review. Thank you, Trendsi team!
Hi,
🌟 Wow, thank you for the amazing 5-star review! 🎉 We’re absolutely thrilled to hear you had such a fantastic experience with us! Your kind words about [specific detail] made our day! We can’t wait to see you again—be sure to check out [mention something new or upcoming] on your next visit! Keep shining! ✨
I love the Trendsi products and the US Warehouse is awesome for quick shipping. I had a small issue and needed some help from customer service. Joel was quick to respond, and he solved my issue quickly. Thanks again Joel!
Charles-You were such a big help. Thank you so much. Always with Elegance!!!:)
Hi Always Elegance,
Thank you so much for your lovely message! I’m thrilled to hear thatCharles helped you. It’s always a pleasure to assist, and we appreciate your kind words.
If you need anything else or have more questions in the future, please don’t hesitate to reach out. I'm here to help!
I really like this app, the fact that they want to know what you need to grow set them apart.
Hi BF TRUAJ co.,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that you appreciate our commitment to understanding your needs as you grow. 🌱 Your success is our priority, and we’re always here to support you every step of the way!
If there’s anything more we can do to help, don’t hesitate to reach out. We’re excited to be part of your journey!
Thanks again for your feedback! 😊
Chette was amazing and helped me quickly with an order with a damaged item. She was quick and so nice!
Hi ladonna,
Thank you for your kind words! I’m so glad to hear that Chette was able to assist you quickly and effectively. If you need any further help, feel free to reach out!