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I like the ease of use of the platform, but I can't seem to reconnect old products that still display an inventory count or manually search if a SKU is exists.
Hello Treasure Trove Creations,
Thanks so much for the 5 stars! ⭐ We’re really glad you’re enjoying how easy the platform is to use.
We hear you on reconnecting old products and SKU search—those are super important, and we’ll definitely pass this along to our team. Appreciate you calling it out so we can keep improving! 🙌
The team does a great job, big callout to Mikah who is always very helpful! I have been a client for about a year, and I can see the company's growth with more products and faster customer service. I would like to see faster shipping times for overseas products as well as the option for expedited shipping.
Hi Style Ratio,
Hi! Thank you so much for your thoughtful feedback and for being with us for about a year — we truly appreciate your continued support. 😊
We're glad to hear that you've noticed the growth in our product selection and improvements in customer service. We'll also make sure to pass along your kind words to Mikah — she’ll be happy to know her help is appreciated!
Thank you as well for sharing your suggestions regarding faster overseas shipping and the option for expedited delivery. Feedback like yours is very valuable to us, and we’ll be sure to share it with our team as we continue working on improving our services.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always happy to help!
Trendsi is amazing! Special thanks to Anya from the support team.
I had an issue with my products showing as sold out on my storefront. Anya and the Technical Team investigated quickly and resolved the problem efficiently. The customer service was prompt, professional, and truly helpful. Highly recommend Trendsi for anyone looking for a reliable dropshipping partner!
Hello SmileBen,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you had a great experience with Trendsi and that Anya, along with our Technical Team, was able to quickly resolve the issue for you. Providing prompt, professional, and reliable support is always our goal, and it means a lot to know we delivered that for you.
We truly appreciate your recommendation and are excited to continue supporting your business journey. If you ever need anything else, we’re always here to help! 💛
Great app and amazing support! Lorie, Charles, and Ria have been incredibly helpful throughout the setup process. The app makes adding products, managing inventory, and handling orders so easy. Love how seamless dropshipping has become with Trendsi — highly recommend it!
Hello Tasawoq,
Thank you so much for the amazing review! 🙌 We're thrilled to hear you're loving the app and that Lorie, Charles, and Ria could support you along the way. Making dropshipping simple and seamless is exactly what we aim for—so this means a lot to us. We truly appreciate the recommendation! 💙
Outstanding Support & Seamless Dropshipping Partner
I’ve had an excellent experience working with Trendsi, especially their support team — Anya and Sam deserve a huge shoutout.
As a new Shopify store owner launching a fashion brand (Athlesi), I encountered a few technical sync and product integration questions during setup. Their team was consistently responsive, professional, and incredibly patient. Not only did they fix the issue with a product sync quickly, but they also followed up proactively after the chat to make sure everything was working correctly on my end.
More recently, I had to navigate a more complex situation involving an order cancellation and refund with third-party fulfillment. Charles (and Lorie) provided clear, patient, and very professional guidance throughout the entire process, following up until everything was fully resolved.
What truly stands out is their attention to detail and kindness in communication. Every interaction felt supportive, not transactional — which is rare when working with apps and integrations.
The inventory syncing, order processing, and Shopify integration have been smooth so far, and their documentation plus live support make the onboarding process much easier for new stores.
Highly recommend Trendsi to any Shopify fashion or dropshipping brand looking for a reliable supplier with exceptional customer service.
Special thanks again to Anya, Sam, Charles, and Lorie for the outstanding support!
— Elisa, Athlesi
Hi Athlesi,
Thank you so much for the amazing review! 🎉 We’re thrilled to hear that Anya, Sam, Charles, and Lorie made your onboarding and order management seamless. Supporting new Shopify brands like Athlesi and making the experience smooth and stress-free is exactly what we strive for. Your kind words mean the world — and we’re always here to help you grow! 🚀
Whenever I have a query, I receive quick and reliable assistance from Trendsi. Their support team is responsive, helpful, and ensures that my concerns are addressed efficiently, making the overall experience smooth and hassle-free.
Hello THE CUSTOM MART,
Thank you so much for your wonderful feedback! We’re truly happy to hear that your experience with Trendsi’s support team has been smooth and hassle-free. Providing quick, reliable, and helpful assistance is exactly what we strive for, and it means a lot to know we’re meeting that goal for you.
We appreciate your support and look forward to continuing to assist you whenever you need us!
Working with Trendsi support — especially Micah — was an absolute game‑changer. I was dealing with a tricky Shopify–Trendsi inventory sync issue that had my products showing the wrong stock levels, and Micah stepped in like a total pro. The instructions were crystal clear, the guidance was smooth, and the entire process felt effortless.
Micah didn’t just fix the problem — he made the whole experience feel easy. If you ever need help with Shopify or Trendsi syncing, trust me, you want someone like Micah in your corner. Absolute rockstar support.
Hello MiGa Sage,
Thank you so much for the glowing review! 🌟 We’re thrilled Micah could make the tricky Shopify–Trendsi sync feel effortless. We’ll be sure to pass along the praise! So glad we could turn a stressful situation into a smooth experience for you!
I needed assistance with a delivery, and Ria was very helpful. She answered my question!
Hi,
Thank you so much for your kind words! I’m glad I could help. If you have any more questions, feel free to reach out anytime 😊
Amazing products. Seamless process Big thank you to Anya for helping in initial startup issues I think everyone may go ( I’m dyslexic )through stock pointing v easy to fix with a click or two.
Anya stayed the distance with follow up emails brilliant . I’m a new brand and the stock is great for a shop filler or rebrand . You have new customer
Hi,
Thank you so much for your amazing 5-star review and kind words! We’re truly happy to hear that you’re enjoying the products and that the process has been smooth for you.
I’m especially glad to know Anya was able to support you through the initial setup and follow-ups—she’ll be very happy to hear your feedback. We also appreciate you sharing your experience as a new brand, and we’re excited to be part of your journey.
If you ever need any further assistance, we’re always here to help. Looking forward to continuing to support your business!
Great customer service that I spoke especially Lorie and the rest of the team. I just started to using the app and loving it so far. Highly recommend. Keep up the great work!
Hi Infinity Beautiful Boutique
Thank you so much for your kind words and support! 😊 We’re really glad to hear that Lorie and the rest of the team were able to assist you well, and even more happy that you’re enjoying the app so far.
Your recommendation means a lot to us, especially as a new user. We’ll definitely keep doing our best to improve and deliver great service. Thanks again for taking the time to share your experience—welcome aboard! 🚀