Trexity , 21 reviews

Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 5, 2021

Having Trexity as our primary local deliveries method is really a huge value add for our company. During busy periods they were able to deliver 50-80 orders a day, all while maintaining quality and control. I would STRONGLY recommend them to any small business owner looking to streamline and add efficiency to their delivery operations.

Aurelius Food Co
Almost 4 years using the app
Trexity replied February 9, 2021

Our knowledge for fine olive oils is all due to the passion Aurelius puts into their products and customers! Love working with this team.

January 18, 2023

Overflow Brewing Company has worked closely with Trexity for the last three years and has enabled a blossoming same-day delivery service. Trexity’s integration with Shopify is as user-friendly as it gets, orders turn to delivery routes with ONE click!! Route management is effortlessly teachable to employees of all ages of technical ability. The support chat is swift to help with all issues and questions. From the ability to bundle and track deliveries to order safety measures, Trexity checks all the boxes. We are incredibly thankful for the service we receive and cannot recommend them enough!

Overflow Brewing Company
Over 2 years using the app
February 10, 2023

Easy system to integrate into your daily plan and customers love getting products faster.

Over 2 years using the app
February 13, 2023

We love how easy it is for shopify to send order info to Trexity, and then for us to send deliveries out with them. The integration works seamlessly. We find the drivers are prompt in accepting and then arriving for the pickups. Love the UBER-style notifications and map to follow the order on delivery! Lastly, Trexity has phenomenal customer service, they've always been there to help when something doesn't go right. They always make it right.

Maker House Co.
About 2 years using the app
February 9, 2023

Simple to provide order information and to track deliveries. Trexity is a useful service that allows us to satisfy more customers.

Present Day
Almost 2 years using the app
February 14, 2023

I would give Trexity about a 4.5 out of 5 as there is some room to improve in terms of driver pickup and delivery time after pickup.
Trexity is very useful for small businesses (especially if you are very small/mom n pop shop that's looking to get help with local delivery). You can integrate it into your shipping options. There are some minor kinks here and there, but it's mostly very very smooth and easy to use. We have recommended Trexity to multiple friends who own their own shops or small at home businesses.

Plant Society
Over 1 year using the app
February 13, 2023

Great for delivery within your city.
- Slick integration from your Shopify orders (no doubt because it was made by former Shopify employees).
- Easy batch download of labels.
- Great customer service. Always available to help and listen to users' suggestions for improvement.
- Built with the user in mind

Silver Swallow™
Over 1 year using the app
February 17, 2023

Excellent local delivery option for small businesses. Since first trying them a year ago, Trexity has blown me away with the improvements to the experience, and now has a very compelling product.

The updated flat-rate monetization model provides for very low costs to your business (roughly $7-10 to anywhere in the city for us). In our case this allows us to offer same and next-day local delivery service for free with a relatively modest order value requirement. When a customer receives notice that their delivery has been picked up, they are sent a simple email with a button to track, and a button to tip. The tips options are given as 3 flat amount buttons, rather than complicated percentages or fees. I like this as customers will tip nearly 100% of the time, and it means the baseline tip to the drivers is reasonable even for quite small delivery orders.

As others have mentioned, service and communication are now among the best I've experienced from any partner. Issues are resolved quickly and efficiently by simply calling the support line which is answered within a few rings by a dedicated support staff.

There are still a few quirks and places to improve, specifically on the Shopify integration and route-optimization sides of things, but on the whole I absolutely recommend any local shops within Trexity's service area interested in trying out local delivery give them a shot.

Clear Sky Vapes Inc.
Over 1 year using the app
February 20, 2023

Beautiful, easy to use user interface makes scheduling deliveries a breeze! Drivers have always been reliable. Client support has always been quick and helpful when needed. Honestly makes getting orders to customers so easy. Definitely recommended!

Over 1 year using the app
March 12, 2023

Friendly to work with and fast to workout issues with customer service. Great pricing and service for our customers who enjoy the quick local alternative deliveries.
About 1 year using the app