EZ Trustpilot Integration App

EZ Trustpilot Integration App

Reviews (3)

Overall rating
2.3
Counts per rating level
  • 33% of ratings are 5 stars
    1
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 67% of ratings are 1 stars
    2
January 17, 2024

doesnt work, no customer support either

Red Hamper
United Kingdom
4 months using the app
Programmer Hat replied January 18, 2024

I don't know how you can say "no customer support" since I replied to your email 6 hours after you sent a request. Could you reach out to me? I can reset your free trial period and give you a $5 re-activation bonus. hello@programmerhat.com

also what part of the product are you saying "doesnt work"? UI Trustbox widget or the automated email followups? Based on your email, you said you couldn't get past the paywall, which is unusual since many others have been able to install and use the widget successfully.

October 19, 2023

This app is not ready to be used. Not user friendly at all. Their widgets don't work, you can't add them on your website even though it's presented as an option. Support is lacking, they respond in line 3 days. Not a great experience would try Loox.

BOYLIFT
India
About 22 hours using the app
Programmer Hat replied October 24, 2023

hi, thank you for your feedback. In response, I've created a Trustpilot UI widget for everybody to use. Please see the video tutorials at: https://www.programmerhat.com/how-to-get-started-with-ez-trustpilot-integration/

Could you update your review once you get the chance? I'd really appreciate it since it tanked my app rating to 3 stars.

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