Trustway: Package Protection
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Drive Growth with Trusted Package Protection.
At Trustway, we're dedicated to enhancing relations between online retailers and consumers with exceptional package protection services. Our mission is to ensure peace of mind by safeguarding packages from loss, theft, or damage during transit. We simplify customer service, reduce wait times, and save money for retailers and shoppers. Our goal is to ease companies' customer service demands, enabling executives to focus on strategic growth and business development.
- Improved customer experience and service, leading to expanding client retention
- Simplified claim process, shortened wait times and full product refunds
- Increase retailers Average Order Value (AOV) and profit margins
- Optimizing company resources by alleviating customer service requirements
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Categories
All features
Coverage type
- Stolen packages
- Lost packages
- Damaged packages
Opt-in experience
- Cart page
- Custom widget
- Custom upsell
Claims management
- Claims portal
- Claims dashboard
Coverage type
Opt-in experience
Claims management
Pricing
Free
Free to install
We deduct the cost of the package protection for each order automatically
All charges are billed in USD.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Highly recommended Trustway package protection services as they have lived up to their disclaimer. I have saved more money and earned more money using this feature. Customers are using the widget at checkout frequently.
Support
Trustway can answer any questions you have about Trustway: Package Protection.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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Edit customers
Customer data
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Edit products
Products, publications of products on sales channels, or collections
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Edit orders
Draft orders, order fulfillments, or all order details for the last 60 days
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