Ingrid ‑ Returns and Exchanges

Ingrid ‑ Returns and Exchanges

Pricing
Free to install
Highlights
Works with the latest themes
Rating
5.0 (3)
Developer
Ingrid

Retain revenue with smooth exchanges and sustainable customer-to-customer returns.

Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics.

Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics. more
  • Direct exchanges to boost revenue and loyalty
  • Customer-to-customer returns that saves both you and the planet some green
  • Rich insights on return reasons, shoppers and products
  • Fast, user-friendly, white-label returns portal
  • All-in-one returns handling platform and real-time dashboard
Highlights
Works with the latest themes

Languages

English

Works with

  • Ongoing WMS
  • Prime Penguin
  • DHL
  • Shiphero
  • Shipmonk
  • 30+ Global Carriers

Pricing

External charges may be billed by Ingrid separately from your Shopify invoice. Learn more

Free to install

All charges are billed in USD.

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 12, 2023

I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges.

They have good support as well

Drop Of Mindfulness
Sweden
3 months using the app
January 13, 2023

It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!

Grandfrank
Sweden
2 months using the app
January 13, 2023

We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.

Kastel Shoes
Norway
About 2 months using the app

Support

App support provided by Ingrid.

Developer

Ingrid

Sveavägen 34, Stockholm, 111 34, SE

Launched

July 18, 2022

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