UCOS: Custom Statuses + Flows

UCOS: Custom Statuses + Flows

Pricing
$5.99/month. Free trial available.
Rating
4.7 (9)

Create custom order statuses, automate workflows and keep customers updated with less manual work.

Spend less time answering “Where’s my order?” and more time getting orders ready. Build custom statuses and workflows, track each item’s progress and automate routing and status changes. Send email, SMS and WhatsApp updates, with a branded tracking page customers can check anytime. Keep your team focused with due dates, overdue queues, stage analytics and staff permissions. Update progress in Shopify Admin, POS or the Chrome extension. Set up in minutes, no coding needed.

Spend less time answering “Where’s my order?” and more time getting orders ready. Build custom statuses and workflows, track each item’s progress and automate routing and status changes. Send email, SMS and WhatsApp updates, with a branded tracking page customers can check anytime. Keep your team focused with due dates, overdue queues, stage analytics and staff permissions. Update progress in Shopify Admin, POS or the Chrome extension. Set up in minutes, no coding needed. more
  • Match your process with custom statuses, multiple workflows and automation
  • Reduce order questions with email, SMS, WhatsApp and branded tracking pages
  • Track individual items when products in the same order are at different stages
  • Spot delays with due dates, overdue queues and stage performance analytics
  • - Control staff access and update statuses in Shopify Admin, POS or Chrome

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Business Standard

$5.99 / month

Additional usage fees apply per SMS & WhatsApp message sent.

Features

  • Unlimited statuses & multiple workflows
  • Track progress for each order & item
  • Automated email, SMS & WhatsApp updates
  • Branded tracking pages & messages
  • Auto-route orders & update statuses
  • Due dates, overdue queues & analytics
  • Staff roles, access controls & history
  • - Shopify Admin, POS, Chrome & API acces

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (9)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 10, 2026

I’ve been using UCOS for my store and so far it’s been solid. I like being able to create my own order statuses instead of being stuck with the basic Shopify options. It helps me keep customers updated while their order is actually being worked on, which is important for my business. Easy to set up, easy to customize, and it does what I need it to do.

Inkish Studios
United States
6 months using the app
MSM TECHNOLOGIES replied October 15, 2026

Thank you, Inkish Studios! We’re glad to hear that setup and customization have been straightforward and helping you keep customers in the loop. We appreciate you sharing your experience!

Edited September 17, 2026

Reported 2 issues and they never got back

Updated review: Jason has reached out. Good business owner who cares about their product and staff. Hope the app continues improving and growing.

Viet Book Alley
Australia
9 days using the app
MSM TECHNOLOGIES replied September 18, 2026

Thank you for updating your review and for the kind words. I’m sorry we didn’t follow up sooner. Your feedback means a lot and will help us improve the app and our support.

August 4, 2026

Support has been very responsive in requests to add new features and fixing issues. Highly recommend for anyone needing a custom workflow.

Bird Haven
United States
4 months using the app
MSM TECHNOLOGIES replied October 15, 2026

Thanks for recommending us! We appreciate your feature suggestions and the opportunity to help shape the app around your workflow.

Support

App support provided by MSM TECHNOLOGIES.

Developer

MSM TECHNOLOGIES

1915 rue Poupart, Montreal, QC, H2K3H1, CA

Launched

April 16, 2025 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history, assigned fulfillment, draft orders, third-party fulfillment, merchant managed fulfillment

  • View other data

    Locales, locations

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