Reviews (1,725)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing trust and credibility on their store pages, which helps increase conversions. It offers over 300 free trust badges, easy installation, and customization options. The app is noted for its fast performance and efficient customer support, which is responsive in resolving issues and answering inquiries. Merchants are satisfied with both its functionality and support.

July 19, 2024

best

Manakin's
United States
About 3 hours using the app
June 28, 2024

top! bedankt

Gezond en meer
Netherlands
4 months using the app
July 23, 2024

Top

SJM CONNECT
France
About 1 month using the app
September 7, 2022

really easy setup. They didn't have a ton of badges outside of payment methods such as McAfee but it'll do!!

saffronandivy
United States
Almost 2 years using the app
September 20, 2023

Simple, straightforward, and easy to use.

I got all the badges I need.

Druscilla
India
Over 1 year using the app
Conversion Bear replied September 22, 2023

Thank you for taking the time to leave a review!

August 28, 2019

excelente apenas la voy a instalar y vamos a ver como nos va, y espero me funcione mejor en la captacion de clientes. y mas emocion en la llega

tuformaideal
Colombia
About 1 year using the app
December 4, 2021

Good app, great customer support, it is just a bit laggy sometimes but does the job. Sometimes when you edit your badges it takes time before the changes are reflected on your live site. But it still updates in the end, so I have no complaints.

PeakTech Football
Philippines
12 months using the app
Edited August 25, 2019

We were loving this app until it turned itself off at 1:05AM. The app doesn't respond and the badges do not show on our site. Are they doing some kind of software update or has it gone offline. We gave it a glowing review before. One thing we have noticed is that the badge loads in after your page. Not trying to be nitpicky but since it's entirely offline now might as well mention that because it may be part of why it appears broken now.

Oh it just blinked back on again. Maybe they do some kind of server update at midnight in their part of the world.

Port Wahakaa
United States
5 months using the app
Conversion Bear replied August 28, 2019

Hey thanks for the feedback. I've just read your review and had to reach out and discuss the 2 issues you mentioned.

We've been holding back on server updates for the last month (ever since we launched the app) - that made the app a bit sluggish and slow in the past week. We decided to upgrade our servers in the least busy time (at least for our American users) - the night between Sat and Sun. This is why had a 2:54 minutes downtime today.

We used this this time window to add roughly 20 new badges and improve our server speed significantly (basically - that would improve badges loading time).

The other thing you noticed is that badges load slightly after the page itself. You're right, but let me explain why this happens.

Basically, there are 2 ways for apps to integrate with your Shopify store:

1) Inject code inside the liquid theme - some apps manipulate and change your theme code during install. They may place (for example) static images of the badges somewhere in your code. That causes maintainance overhead, theme mess and code leftovers in case you uninstall. Because it's placed in the theme itself - it does load in the same time with the entire page, it does slow your page (just a bit) because of images usage.

2) Using an iFrame - We do not want to take the chance of hurting the theme or leaving unnecessary code inside. We load our app through an iFrame. Think about it as a black box that your theme has minimal knowledge about. Thing is - Shopify loads all iFrames after a page is loaded. This is the delay you're seeing. We prefer to do it this way instead of taking the risk of breaking stuff in your store's theme.

I hope this addresses the concerns you mentioned. Hopefully we can regain trust and continue to serve you well.

If you have any other questions, concerns or feedback - I will be happy to discuss, always at your service! Lynda.

February 18, 2023

I installed the application a few days ago, Easy to set up and simple, it is easy to use and very useful

Mialoy
Morocco
4 months using the app
November 29, 2020

i am really enjoying this app, the customer support team is also friendly and super helpful. a must recommended app.

Not So Famous
Canada
4 months using the app