Unified Repairs Support

Name: Unified Repairs Support
Brand: Yity Apps
Rating: 3.9 (7 reviews)

Pricing: Free plan available
Rating: 3.9 (7)
Developer: Yity Apps

Install

It is a repair software for E-commerce stores that allows your team to manage all repair tickets

Unified Repair Support streamlines your repair operations with unlimited repair request creation and built-in customer registration. Manage request status flexibly with predefined options like "open," "repaired," and "completed," plus custom statuses tailored to your workflow. Create email templates to automate customer communications at each status stage. Automatically generate draft orders based on products used in the repair process.

With a few clicks install the app and start using it for repair tickets.
Internal Chat History, Ticket Statuses, Tickets Notifications, and much more.
Integrate Customer Side Form to store and start to collect repair requests.

Languages

English

Pricing

Free

Features

10 Repair Requests
Customer Support Included
All features included*

Unlimited

$14.99 / month

Features

Unlimited Repair Requests
Customer Support Included
All features included*

Dedicated Server

$49.99 / month

Features

Unlimited Repair Requests
Dedicated Customer Support
Tailor the app as per your needs*
All features included*

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (7)

Overall rating

3.9

Counts per rating level

29% of ratings are 5 stars
2
43% of ratings are 4 stars
3
29% of ratings are 3 stars
2
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

June 23, 2026

To be honest, I had some reservations about this app initially and shared the same impressions as some of the mixed reviews here. However, once we actually installed it and started using it in our daily workflow, it completely changed our mind. It has genuinely made managing our daily tasks much more efficient.

The app is absolutely worth using, though there is still some room for improvement. It would be amazing to see the developers add features like multi-language support and a multi-form setup in future updates. Overall, it's a solid tool that provides real value to our operations!

MEABIA

Pakistan

27 days using the app

Edited May 6, 2026

Good app for tracking repairs.

They claim they are working on making the system more reliable. When they do that, it will be very good.

HK Jewels

United States

About 3 years using the app

Edited August 23, 2025

Unified Repairs Support is a good enough software. It’s nothing exceptional (but it’s also only 15$/month). It’s not a replacement for a repair-shop first POS system, but it can help manage your store with some useful features (like email messaging and a customer portal). The dev team is quite responsive, able to help via WhatsApp within 12 hours of a message.

The biggest problem with the software isn’t the software itself - it’s Shopify. Shopify isn’t built for repair shops; I’d highly recommend checking out some other softwares instead of Shopify. But if you’re using Shopify (possibly for e-commerce, maybe you’re already in a yearlong contract), unified repairs support is a good enough solution.

MacClinic

United States

5 months using the app