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It is a repair software for E-commerce stores that allows your team to manage all repair tickets
Unified Repair Support streamlines your repair operations with unlimited repair request creation and built-in customer registration. Manage request status flexibly with predefined options like "open," "repaired," and "completed," plus custom statuses tailored to your workflow. Create email templates to automate customer communications at each status stage. Automatically generate draft orders based on products used in the repair process.
- With a few clicks install the app and start using it for repair tickets.
- Internal Chat History, Ticket Statuses, Tickets Notifications, and much more.
- Integrate Customer Side Form to store and start to collect repair requests.
Languages
English
Categories
Channels
Workflow automation
Form customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 10 Repair Requests
- Customer Support Included
- All features included*
Unlimited
$14.99 / month
Features
- Unlimited Repair Requests
- Customer Support Included
- All features included*
Dedicated Server
$49.99 / month
Features
- Unlimited Repair Requests
- Dedicated Customer Support
- Tailor the app as per your needs*
- All features included*
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (5)
Good app for tracking repairs.
Love the app and the user interface so far. It allows us to collect more info from the customer and control the flow of returns so nobody's time is wasted. The free plan is awesome and we can't wait to upgrade to the paid plan so we don't have to worry about the 10 tickets per month limit. Small hiccup in upgrading.
App works well for our basic needs, however, the search function to add a customer to a ticket does not allow you to properly search by name (You have to use email or phone #, if you search name every person with that name comes up). The app is very helpful in allowing us to track our machine repairs across both stores. Overall, very happy to have this app available to us and with minor tweaking, we would easily give it 5 stars.
Support
App support provided by Yity Apps.
Resources
Launched
May 12, 2022
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