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Thank you so much for your kind feedback.
We’re glad to know that you had a good support experience.
Your appreciation means a lot to us, and we’re always here to assist you whenever needed.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Probé esta App hace unos meses y era una herramienta externa, ahora volví y noté que han hecho cambios, ahora ya está integrada dentro de shopify, en general han mejorado. La App me parece fácil de usar y bastante completa para manejar diferentes bundles. Su soporte es muy bueno, Shaun despejo algunas dudas que tenía, fue muy amable y siempre dispuesto a ayudar.
¡Muchísimas gracias por compartir tu experiencia y por darnos otra oportunidad! 😍 Nos alegra mucho saber que has notado las mejoras, especialmente la transición a una experiencia más fluida integrada con Shopify.
Nos complace que la app te resulte fácil de usar y completa para gestionar tus paquetes; ese es precisamente nuestro objetivo. Tus comentarios nos confirman que vamos por buen camino.
Un agradecimiento especial también por tus amables palabras sobre Shaun; se las haré llegar. Estará encantado de saber que pudo ayudarte y que tu experiencia fue aún más fluida.
Si tienes más ideas, preguntas o necesitas ayuda, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte a sacarle el máximo provecho a la app! 🚀
Si tienes más preguntas, contáctanos en support@helixo.co o a través de nuestro chat en la app. Estaremos encantados de ayudarte.
– Equipo de Soporte de Helixo
The manager Shaun was extremely helpful, responded very quickly, and clearly understood my issue. He explained everything step by step in a way that was easy to understand, even for someone without a strong technical background.
I really appreciate your help — thank you again!
Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Archana was very supportive when I needed help setting up my funnel!
Thank you so much for your kind words 😊
We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one.
It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us.
If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I would like to sincerely thank Archana for her outstanding support and assistance. She has been incredibly helpful, patient, and responsive throughout my experience.
Thank you, Archana!
A frustrating hunt after a cross-sell app finally ends - here! After uninstalling half a dozen useless apps we finally got to UFE where everything changed. It has it all! The looks, the functionality, ease of use, and ease of navigation are all great, you name it.
We had very specific requirements to maintain the look of our store, to have photos of the recommended products listed in a specific layout and position, and to work with Variants and the UFE provides it all without an exception.
It's super fast, works almost like it was a Shopify-native platform, has tons of options to set it exactly as you need it and much more.
What was even more fascinating was when we approached the tech support about a change to be done across all our funnels (maybe 70 off), they volunteered to chew it for us and they did the labour and fixed it all on their end. Job done! Amazing.
Good work guys!! Your app was the missing piece in our otherwise complete store!
Cheers.
Honza,
owner of Soundtech.com.au
Thank you so much for your incredible feedback—it truly means a lot to our entire team!
We’re thrilled to hear that UFE was the missing piece for your store and that it met all your specific layout and variant requirements. It’s always our goal to make the app feel seamless and intuitive, and knowing it feels almost like a native Shopify experience is the highest compliment we could receive.
It was a pleasure assisting you with the funnel updates, and we’re glad we could take that off your plate and get everything sorted smoothly.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
Sehr mächtige Shopify Upsell app, hat unseren AOV direkt um 15% gesteigert. Toller Support durch Aleena
Vielen Dank für Ihr tolles Feedback! 🎉 Es freut uns riesig zu hören, dass unsere Shopify Upsell App Ihren AOV direkt um 15 % gesteigert hat – genau dafür entwickeln wir sie.
Ein besonderes Dankeschön geht auch an Aleena aus unserem Support‑Team. Wir geben Ihr Lob sehr gerne weiter, sie wird sich bestimmt freuen! 💖
Wir sind begeistert, dass Sie mit der App und unserem Service so zufrieden sind und freuen uns darauf, Sie weiterhin beim Wachstum Ihres Shops zu unterstützen. 🚀
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Aleena m'a très bien aidé avec mon problème! Service rapide et courtois.
Merci!
Merci beaucoup pour votre gentil retour 😊
Nous sommes ravis d’apprendre qu’Aleena a pu vous aider efficacement avec votre problème, tout en offrant un service rapide et courtois.
Elle sera très heureuse de lire vos mots. Votre satisfaction est très importante pour nous.
En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l’application. Nous serons toujours ravis de vous aider.
– L’équipe d’assistance Helixo
I have been working on this app for week now. The store is look richer now and the support has been incredible.
Thank you so much for your kind words 😊
We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one.
It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us.
If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It has been challenging to find an app that fits my business' needs but Archana was incredibly helpful in setting up a funnel for me and answering every single question I had. I'm amazed with the level of hands-on support provided and really appreciate the time she took to set up a call. Plus she was very kind and patient. Thank you so much, I highly recommend her as well as the app!
Thank you so much for sharing your experience!
We’re thrilled to hear that Archana was able to guide you through setting up your funnel and provide the hands‑on support you needed.
Our team takes pride in being patient, kind, and thorough, so it’s wonderful to know that stood out to you.
We truly appreciate your recommendation and look forward to continuing to support your business as it grows.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
