UFE Cross Sell & Upsell Bundle , Počet recenzí: 1 009
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Excellent support service, really go above an beyond.
Thank you so much for your kind words!
We strive to provide exceptional support and it means a lot to us to hear that you feel we've gone above and beyond. Your satisfaction is our priority.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app, great customer service! Excited to use and hopefully upsell some products!!
We're delighted to receive your kind words about our app and customer service!
Your enthusiasm is truly appreciated.
Best of luck with your product upselling efforts – we're here to assist you every step of the way.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
I had some issues positioning some widgets and Athira helped me and she provide the codes to help me. The customer service is Five Stars and the Helped and the App so far I LOVE it.
Your feedback means the world to us!
We're delighted to hear that Athira was able to assist you with positioning.
Ensuring top-notch customer service is our mission, and we're thrilled to have met your expectations. It's wonderful to hear that you're loving our app so far!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
This is the best app that i have used for bundle.. Such a great app and a great support team also.. They are ready yo help always whenever you are stuck on some step.. Such a great support team and app..
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our app and that our support team has been helpful for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
This is the best app i found for upsell. the customers support is very good. Highly recommend
Thank you so much for your kind words! 🌟 We're thrilled to hear that you're finding our upselling features valuable and that our customer support met your expectations. Your recommendation means a lot to us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Bhagya very helpful via live chat. Great service
Thank you so much for taking the time to share your positive experience with Bhagya on our live chat service!
We're thrilled to hear that you found the assistance helpful. Providing great service is our top priority, and we're delighted to know that Bhagya was able to meet your expectations.
Our team is dedicated to ensuring that our users have a seamless and positive experience, and your feedback reinforces that we're on the right track.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
The app is great; simple to use. Customer support is strong. Would recommend.
Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Love the service and how easy it is to use! Glen was an absolute star helping me and guiding me through everything, this is a must have app for every shopify store!
We're delighted to hear that you're loving our service and finding it user-friendly!
Our customer support team is always here to assist, and we're thrilled you found the guidance helpful. Your feedback is greatly appreciated.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I recommend this app for creating uppsells. It is a bit more complex compared to other apps, but the live chat feature was helpful.
Thank you so much for taking the time to share your feedback and for giving our app a 4-star rating!
We're thrilled to hear that you found our live chat feature helpful in navigating the complexities of our app.
We understand that our tool may be a bit more advanced, but we're committed to providing robust features that help you create effective upsells for your business.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
They steal money, take commissions on orders even if you don't use the app.
The billing on the app, which occurred without using our app, happened due to a misunderstanding about our pricing plan. We have resolved this by issuing a refund to you.
Hello Andrea, I wanted to clarify that our pricing plans are based on the total monthly store orders. Your pricing plan details are clearly outlined in the place where you accepted the pricing. In case you missed it, here's a screenshot for your reference.
https://prnt.sc/uVALCeMjamXs
I recognize that billing may be burdensome if you're not actively using the app. If you are currently utilizing our app, billing shouldn't pose an issue, as it can lead to generating better revenue for you.
However, after reviewing your account, we observed that you haven't used our app and generated any revenue from it. In response to this, we have initiated the refund process from our side.
We value your feedback and are committed to ensuring a positive experience.
Please note that your store has a high potential for adding upsell revenues, as your store order count and the number of products are ideal for upselling.
Consider creating various funnels, analyze results daily, and utilize A/B tests to determine which cross-sell product or discount works best. These are simple yet effective strategies that have helped our customers earn an additional revenue of $100 Million.
Hope you find these insights valuable.
If you have any additional questions or need further assistance, please feel free to reach out us at support@helixo.co or via our in-app chat.
We are always happy to help you.
Best regards,
Tinu,
Customer Support Lead at Helixo.