Recenze (1 107)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
5. říjen 2024

good customer support and easy to use app. Thanks!

TOSOT Direct
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář UFE - Upsell Funnel Engine odpověděl 7. říjen 2024

Thank you for your feedback! We're glad to hear that you found the app easy to use and appreciated our customer support.

Your satisfaction is important to us!

In case of ...

6. srpen 2024

Amazing customer service. The support contacted me about a bug that I didn't even know I had on my store. (When going through some checking routines). They do checking routines! Didn't expect doing such a work for their clients. Best Experience!

EaseUpPlanners
Česko
Doba používání aplikace: 2 měsíci
Vývojář UFE - Upsell Funnel Engine odpověděl 8. srpen 2024

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with our customer service.

Our team is dedicated to ensuring ...

23. říjen 2024

super app for us !

Elydia Bijoux
Estonsko
Doba používání aplikace: 2 měsíci
Vývojář UFE - Upsell Funnel Engine odpověděl 24. říjen 2024

Thank you for the amazing feedback! We're so glad to hear that our app is working great for you!

In case of further queries please contact us at support@helixo.co or via our ...

2. září 2024

I had an issue, logged this with the live chat, Chaithra responded in a couple of minutes and within minutes had sorted the issue. Very satisfied, great service!

Whitakers Chocolates UK
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář UFE - Upsell Funnel Engine odpověděl 5. září 2024

We appreciate your kind words!

It's great to know that Chaithra was able to assist you promptly. We’re delighted you’re satisfied with our service!

In case of further ...

11. červenec 2024

The application interface is simple and easy to operate. Even if I encountered problems during operation and contacted customer service, the customer service quickly provided me with a solution.

FeiyuTech
Čína
Doba používání aplikace: Více než 2 roky
Vývojář UFE - Upsell Funnel Engine odpověděl 13. červenec 2024

We're so glad to hear that you find our application interface simple and user-friendly.

It's also great to know that our customer service team was able to provide a quick ...

27. červen 2024

Support is always quick to respond and helpful - I would like to see the text fields support custom HTML so I can add links to product descriptions in certain fields but its just a small request in an otherwise great app with loads of features!

MobileStairLift
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář UFE - Upsell Funnel Engine odpověděl 29. červen 2024

Thank you for your kind words!

We're glad to hear our support team has been quick to respond and helpful for you.

Your suggestion to add custom HTML in text fields for ...

Datum úprav: 5. duben 2024

I want to update my review, a customer support lead reached out to me with a highly professional response. I can safely say I highly recommend them now and they have assured me they are going to work on internal communication better. Thank you UFE, it's a great product, truly!

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This app has NOT been updated to utilize app pixels for conversion tracking, essentially making it completely ...

Full Leaf Tea Company
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář UFE - Upsell Funnel Engine odpověděl 8. duben 2024

Hello Matthew,

Your feedback is invaluable to us, and I want to assure you that we're wholeheartedly committed to addressing your concerns regarding the app's update to ...

3. květen 2024

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

Gouache Bags
Filipíny
Doba používání aplikace: Asi 3 roky
Vývojář UFE - Upsell Funnel Engine odpověděl 4. květen 2024

We're delighted to hear such positive feedback!

Thank you for recognizing our commitment to providing fast and efficient support.

Ensuring that our users' needs are met ...

24. září 2024

Great customer service with live chat and quick answers

entiii
Mexiko
Doba používání aplikace: Asi měsícem
Vývojář UFE - Upsell Funnel Engine odpověděl 26. září 2024

Thank you for the fantastic feedback! We're glad to hear that you had a great experience with our live chat and quick responses.

Providing top-notch customer service is our ...

29. duben 2024

We love this app! The functionality allows us to show customers the right products at the right moments to have the best chances of increasing conversion rate and AOV. The support team are also excellent - they are quick to respond and very helpful.

The Foot Collective US
Austrálie
Doba používání aplikace: Více než rokem
Vývojář UFE - Upsell Funnel Engine odpověděl 30. duben 2024

Your feedback truly brightens our day!

It's fantastic to hear that our app's functionality has been instrumental in optimizing your store's performance and enhancing the ...