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the app had too many bugs/glitches for my site. the teams are currently working on fixing the issues. I still think this app has the best UI of the bundler apps I've tried.
I have been testing it for my shop, I liked it very much but found something that needed to be improved for my needs, I contacted support, Sarah was very fast to answer, and very patient, she understood my needs and talked with the team, she even got an ETA for the enhancement I need, and I haven't even signed up to the service. I will do it right now.
Amazing app, easy to use and you can modify a lot of things doing it super efficient for your store, and also a great customer support!!! Recommended
j'adore ils sont super service aide rapide, appli claire pour débutant au top
merci beaucoup. je recommande
It quite easy to use if understand its logic. Anyway when you couldn't find the solution by yourself, the better way is to consult the customer service.
Thank you so much for such a great review. Your words really inspire us to keep going. Feel free to let us know what improvements we can make from our side. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Nikitha, Customer Support Advocate.
To help me install the app I had a very pleasant, patient, and responsive person named Sarah! Good customer support!
As a new user to the app, first impressions have been great so far. I hope it sustains! There are multiple options to enable different types of product bundles and offers.
Thank you so much for sharing your first experience with our app. We really appreciate you being a customer. We’re here for you anytime.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Great app, amazing customer support. Super fast and detailed responses. I was able to set the app up very fast thanks to the support. Recommend.
Glad that I could help you, always happy to help merchants like you 😊 Thank you so much for sharing your valuable feedback.
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Unfortunately, to date, it is not useful for the multilingual shop, so I cannot use it. I'm so sorry. I hope they can solve this problem in the future. If you have a single language shop, it is very good.
Thank you so much for the honest feedback 🥰
We do support translation for one language at the moment, but we will surely implement translation for multilingual shops like you in the upcoming update releases. 💪🏻
- Sarah, Helixo 👩🦰
So easy and helpful tool and in doubt the support team is wonderful! Easy setup and configuration. Many possibilities to upsell!