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Easy to use and customise. Fast contact chat support. Really easy to setup a funnel, highly recommend this app
Thank you for sharing your experience 🎉 We highly appreciate you on that 🤗
Cheers 🎉
- Sarah, Helixo 👩🦰
Excellent app. Unfortunately didn't quite work with another one app I needed to work too. Excellent customer service too.
This app is quite user-friendly, didn't take me long to get the hang of it. Amazing customer service - responded to my inquiry within seconds using the chat option. Would recommend
Glad to hear your feedback 🎉 Thank you for sharing it, really appreciated 🥰
- Sarah, Helixo 👩🦰
Sarah was absolutely amazing to deal with. She was very quick and couldn't have helped me more. 10 out of 10
Thank you so much for your positive review! We are thrilled to hear that we can provide you with excellent customer service and went above and beyond to help you.
We strive to provide exceptional service, and we are glad that Sarah delivered on that promise.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Perfect solution with great support team !
And it's free !
A must have.
Thanks to the team for this great work
Awesome! I am glad that I could help merchant like you 😊 Really appreciate your time taking to share your experience with us 🙏
- Sarah, Helixo 👩🦰
I installed this app to try. It didn't fit my needs so deleted it during the trial period. App leaves code you need to manually delete from your store. If you're just going to to try make sure you're comfortable with removing their leftover code manually.
Hi Omer Ozener, thank you for the review! But that's not true 🚫 (New merchants don't get confused). I can explain in detail, our app is one of the few apps that do this in a clean way!! 🧹
1. Most of the apps add some code to the theme for the proper working of the app. But most of the apps don't remove it because after uninstall apps lose access to the theme. 🥊
2. What UFE do differently is we optimized 🪄 our code in a way that it only loads the code if the app is installed. (For other apps, the theme injected code still loads and runs in merchants store)
# In order to check it yourself, install and uninstall UFE, then 🤿
Step 1: go to your store in Chrome browser and press "Ctrl + U" or "⌘ + U" to view the source code of the store
Step 2: Find for "ufe.helixo.co" keyword inside it, so you can check whether the code still adding on to the storefront or not. In our case, you can't find "ufe" related keywords because it's designed in a way to include only if the UFE is installed. But this is not the case for some other apps.
For the sake of transparency, after uninstall, we do send an email to the merchant informing about removing code snippets with a detailed article about it. We also recommend to contact us if the merchant needs help, we will do it for them as soon as possible. 🤝
Sorry for the inconvenience caused, and thank you for your positive review and for allowing me to explain it to everyone! 🙌
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Nikitha, Customer Support Advocate.
Support very very fast and they have all the solution you need (java, css etc) i highly recommanded this app !!
Please note that their app is not free, and the functions are not as described in the introduction, please be careful of such apps
This review seems suspected to be a foul play by competitors. We are investigating more on it and will gather all relevant information and update it here and report it to Shopify partner team.
👉 For New Merchants reading this: Install the app and try it to see the results, if you need help, don't hesitate to ask us, we will go beyond to satisfy your requirements to increase the sales.
Easy to setup and use, support was very quick to solve my query when I wanted to move the cart widget placement, would recommend!
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
One of the best apps for in cart upsells and cross sells. It is very easy to use and has super fast customer support if you need anything.
Thank you so much for your review. Glad I could help you today, always happy to continue support to you 😊
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Sarah, Customer Support Advocate