Koala Free Gift BOGO Upsell

Koala Free Gift BOGO Upsell

Reviews (352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting average order value through upsells and free gift promotions. It's praised for its intuitive design, easy setup, and customization options. Key features include upsells, free gifts, and BOGO offers. The app integrates well with Shopify and performs reliably. Support is described as responsive and efficient, often assisting with setup and optimization beyond expectations.

March 9, 2026

Muy buena aplicación, muy precisa y efectiva. El servicio al cliente siempre responde rápido y te ayudan a resolver tus dudas cuando tienes una necesidad específica y no sabes cómo crear la regla. El equipo de Koala siempre nos ha ayudado como e-commerce, app 100% recomendada, la uso desde que estaba en fase beta.

Proteina YA
Colombia
Over 1 year using the app
ProfitKoala replied March 12, 2026

¡Muchas gracias por tu excelente reseña! Nos alegra saber que la app y nuestro equipo de soporte han sido útiles para tu e-commerce desde la beta. Apreciamos mucho tu recomendación. 😊

November 23, 2025

I Love this app and keep finding new ways to use it. It has definitely increased my orders and order minimum $ spend. My customers look forward to all the freebies. Louie in customer service was a huge help too.

EverythingSmells
United States
8 months using the app
February 3, 2026

Great App, great support (although I wish their chat widget actually recorded previous chat threads).

I had issues with how my widget looked and they fixed it for me within days.

Really good upsell App for the price

LACALUT AUSTRALIA
Australia
6 days using the app
ProfitKoala replied March 12, 2026

Hello there,

Thank you for your detailed feedback! We’re glad we could help fix your widget quickly and that you’re enjoying the upsell app. :)

Koala Gift Team

December 16, 2025

A really great app that lets you make 2-for-1 and multiple 2-for-1 offers. The customer service is very attentive and helpful with any questions or needs. Highly recommended, thank you.

Sol-ti
United States
11 months using the app
February 27, 2026

great & easy to use & brings in easy revenue

Little Buddha by daisy
United States
6 months using the app
ProfitKoala replied March 12, 2026

Thank you! We’re glad to hear it’s easy to use and helping you drive revenue. 🚀

February 25, 2026

Best GWP App and I tried many!

NOA Jewels
United States
4 months using the app
ProfitKoala replied March 12, 2026

Hi there,

Thank you so much! We’re thrilled to hear you think it’s the best GWP app! 🌟

Koala Gift Team

November 7, 2025

I'm sick of this company. I already pay $599 per year for Upsell Koala. The purpose of the app is to offer upsells to my customers. Now they want me to get a SEPARATE app for a SEPARATE subscription just to be able to do a BOGO upsell. That's ridiculous. I'm unsubscribing from both just because I don't like being taken advantage of.

Backfire
United States
7 months using the app
ProfitKoala replied November 10, 2025

Hello,

Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.

Looking forward to hearing from you.

Regards,
Koala Gift team

January 8, 2026

Very helpful.

LAKI BEAUTY
Lebanon
About 1 year using the app
March 20, 2026

Me gustó mucho la app, mucha gente me habló muy bien de ellos. Tienen una excelente atención al cliente y me ayudaron a configurar todo en base a las necesidades de mi tienda.

Golden is Divine
Spain
About 1 month using the app
ProfitKoala replied March 23, 2026

¡Muchas gracias por tu reseña! Nos alegra saber que te gustó la app y que nuestro equipo pudo ayudarte a configurarla según las necesidades de tu tienda. 😊

March 27, 2026

Assistance always at the top !

App is easy to install and very intuitive and if you have any problem, assistance is always available. Special thanks to Alina

Upper Shoes
France
17 days using the app
ProfitKoala replied March 30, 2026

Thank you so much for your kind words! 😊 We’re glad you find the app easy to use and our support helpful.

— The ProfitKoala Team