Reviews (31)
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Excellent lil' app, paid for itself the first time it caught a big issue with our site. Great support as wel
My life safer - when Shopify clearly has issues but their official status page presents another airing of "everything is awesome", this is my sanity haven. Thank you for at least letting me know it's not something we did, but report on outages and seen isssues, so we merchants don't make more mess by changing onsite stuff in panic!
November 2024 Update: We are still happy customers of Uptime at Bonafide Health!
Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.
We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)
Corey
Co-Founder @ Uptime
This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.
There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!
Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!
We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)
This freaking app. What a blessing.
I really hate seeing an email from it, but I also love it extremely.
Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example.
But yeah, every store should get it lol.
Thanks for much for the review! We completely agree, it's much better to know about downtime/bugs so you can deal with it vs not knowing they're happening at all!
I hope Uptime can continue giving you folks some peace of mind :)
- Corey, Co-Founder @ Uptime
This app saved us a lot of time on the website testing. Also it checks Shopify status as well as some of our third-party integrations!
Great functionality, Great support from the team. They continue to add on integrations over time, making the app more and more valuable. Highly recommend
Great app and support! it saved us tons of hours of work. We were checking all our funnels and landing pages manually before or via our VA, right now everything is automated.