Reviews (31)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 15, 2025

Excellent lil' app, paid for itself the first time it caught a big issue with our site. Great support as wel

Modular Closets
United States
Over 2 years using the app
October 31, 2024

My life safer - when Shopify clearly has issues but their official status page presents another airing of "everything is awesome", this is my sanity haven. Thank you for at least letting me know it's not something we did, but report on outages and seen isssues, so we merchants don't make more mess by changing onsite stuff in panic!

SHAVENT
Germany
Over 1 year using the app
Edited November 13, 2024

November 2024 Update: We are still happy customers of Uptime at Bonafide Health!

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Bonafide
United States
About 2 years using the app
Jagged Pixel replied September 22, 2023

We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)

Corey
Co-Founder @ Uptime

April 24, 2023

This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.

Mrs. Fields
United States
Almost 2 years using the app
March 3, 2023

There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!

She's Birdie
United States
Almost 2 years using the app
August 31, 2022

Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!

NoonBrew
United States
Almost 2 years using the app
Jagged Pixel replied September 6, 2022

We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)

August 18, 2023

This freaking app. What a blessing.

I really hate seeing an email from it, but I also love it extremely.

Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example.

But yeah, every store should get it lol.

Félix & Norton
Canada
Over 1 year using the app
Jagged Pixel replied August 23, 2023

Thanks for much for the review! We completely agree, it's much better to know about downtime/bugs so you can deal with it vs not knowing they're happening at all!

I hope Uptime can continue giving you folks some peace of mind :)

- Corey, Co-Founder @ Uptime

December 12, 2022

This app saved us a lot of time on the website testing. Also it checks Shopify status as well as some of our third-party integrations!

H.V.M.N.
United States
Over 1 year using the app
December 21, 2022

Great functionality, Great support from the team. They continue to add on integrations over time, making the app more and more valuable. Highly recommend

BABOON TO THE MOON
United States
Over 1 year using the app
April 4, 2023

Great app and support! it saved us tons of hours of work. We were checking all our funnels and landing pages manually before or via our VA, right now everything is automated.

Kettle & Fire
United States
About 1 year using the app