Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 27, 2023

Great tool for tracking the uptime and key apps.

AeroPress
United States
2 months using the app
October 19, 2023

Let me start by saying that Corey and the Uptime app have been absolute game-changers for my business at Prime Party. The Uptime app has proven itself to be an invaluable tool for us. There have been countless instances when our sales suddenly dipped, and I'd find myself filled with anxiety, knowing that I'd have to spend an entire day dissecting the website to identify where the funnel was breaking down and then scrambling to seek support to fix it. It was a constant source of stress and disruption to my daily life.

It's interesting because my business partner, Paul, once asked if there was an app out there that could monitor our website's performance so we wouldn't have to rely solely on our instincts to diagnose issues. And it got me thinking: what even defines a website working 'properly'? Is 'properly' even good enough? I remember smirking and saying, 'You're looking for a silver bullet, Paul. I highly doubt anything like that exists.' Well, it turns out I was wrong. This app not only exists but has become a lifeline for us.

Uptime is that off-site app we were dreaming of, monitoring our pages and website flow with precision. It's liberated us from the constant worry about our site's health and allowed us to channel our energy into growing our business. To make things even better, Corey went the extra mile, taking 30 minutes of his valuable time, 10 of which he introduced us to Uptime and the remaining 20 to delve into the intricacies of my business and understand the challenges we were facing with e-commerce.

I wholeheartedly recommend Uptime and the fantastic team behind it. They have delivered on their commitment to have our backs, and I couldn't be more pleased. Corey and Uptime have earned this 5-star review with their dedication to customer satisfaction and the incredible value they've brought to our business. Thanks to them, the days of stress and uncertainty are behind us, and we can confidently focus on the growth and success of Prime Party.

Prime Party
United States
13 days using the app
Jagged Pixel replied October 27, 2023

Thanks so much for your kind review! I am always happy to help to ensure you folks have peace of mind, and can focus on more important stuff like running your business!

- Corey, Co-Founder @ Uptime

August 14, 2023

An essential 'insurance' tool for our marketing and engineering resources to make sure that alarm bells go off if there is an issue with someone being able to shop on our site.

We can immediately investigate, validate any issues, and temporarily turn off ad spend or other marketing activities to minimize the negative effects of a technical issue.

How much is the difference between only 5 min of downtime vs hours undiagnosed, worth to you for your store?

airshop
United States
8 months using the app
Jagged Pixel replied August 16, 2023

Thanks so much for the kind words! We're so happy to hear Uptime has become an essential tool for your online store :) We hope it gives you some more peace of mind!

Corey
Co-Founder @ Uptime

October 3, 2023

Uptime has been a game-changer for our e-commerce businesses. It provides unparalleled ease of mind with its user-friendly onboarding process and the creation of customizable tests. Corey's outstanding support has been invaluable, making our experience truly exceptional.

The integration with Slack is a standout feature, ensuring that we are always informed of our website's status in real-time. Uptime has become an indispensable tool for our Shopify store, and we can't thank Corey and the team enough for their dedication to excellence. Five stars all the way!

Blu Atlas
United States
11 days using the app
Jagged Pixel replied October 6, 2023

Thanks so much for the review, and we're happy to hear Uptime is able to give you folks some peace of mind!

Corey
Co-Founder @ Uptime

October 27, 2023

Great app for keeping track of our shops's downtime / bugs!

Good Shirts
United States
4 months using the app
September 12, 2023

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Bonafide
United States
12 months using the app
Jagged Pixel replied September 22, 2023

We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)

Corey
Co-Founder @ Uptime

August 18, 2023

This freaking app. What a blessing.

I really hate seeing an email from it, but I also love it extremely.

Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example.

But yeah, every store should get it lol.

Félix & Norton
Canada
3 months using the app
Jagged Pixel replied August 23, 2023

Thanks for much for the review! We completely agree, it's much better to know about downtime/bugs so you can deal with it vs not knowing they're happening at all!

I hope Uptime can continue giving you folks some peace of mind :)

- Corey, Co-Founder @ Uptime

August 18, 2023

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Ramy Brook
United States
5 months using the app
Jagged Pixel replied August 23, 2023

My pleasure! So happy to see Uptime was able to help you folks detect issues on your online store :)

- Corey, Co-Founder @ Uptime

April 24, 2023

This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.

Mrs. Fields
United States
4 months using the app
December 12, 2022

This app saved us a lot of time on the website testing. Also it checks Shopify status as well as some of our third-party integrations!

H.V.M.N.
United States
Over 1 year using the app