Reviews (31)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 3, 2023

Uptime has been a game-changer for our e-commerce businesses. It provides unparalleled ease of mind with its user-friendly onboarding process and the creation of customizable tests. Corey's outstanding support has been invaluable, making our experience truly exceptional.

The integration with Slack is a standout feature, ensuring that we are always informed of our website's status in real-time. Uptime has become an indispensable tool for our Shopify store, and we can't thank Corey and the team enough for their dedication to excellence. Five stars all the way!

Blu Atlas
United States
11 days using the app
Jagged Pixel replied October 6, 2023

Thanks so much for the review, and we're happy to hear Uptime is able to give you folks some peace of mind!

Corey
Co-Founder @ Uptime

Edited November 13, 2024

November 2024 Update: We are still happy customers of Uptime at Bonafide Health!

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Bonafide
United States
About 2 years using the app
Jagged Pixel replied September 22, 2023

We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)

Corey
Co-Founder @ Uptime

August 18, 2023

This freaking app. What a blessing.

I really hate seeing an email from it, but I also love it extremely.

Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example.

But yeah, every store should get it lol.

Félix & Norton
Canada
3 months using the app
Jagged Pixel replied August 23, 2023

Thanks for much for the review! We completely agree, it's much better to know about downtime/bugs so you can deal with it vs not knowing they're happening at all!

I hope Uptime can continue giving you folks some peace of mind :)

- Corey, Co-Founder @ Uptime

January 15, 2025

Excellent lil' app, paid for itself the first time it caught a big issue with our site. Great support as wel

Modular Closets
United States
Over 2 years using the app
August 18, 2023

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Ramy Brook
United States
5 months using the app
Jagged Pixel replied August 23, 2023

My pleasure! So happy to see Uptime was able to help you folks detect issues on your online store :)

- Corey, Co-Founder @ Uptime

August 31, 2022

Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!

NoonBrew
United States
13 days using the app
Jagged Pixel replied September 6, 2022

We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)

November 8, 2022

Uptime is solid. We were beta users so (as expected) we encountered a few early challenges - the way the team went above and beyond to fix our immediate issue, and more importantly build the fixes into the app, was super impressive. Recommended.

Minaal
United States
3 months using the app
November 4, 2022

Love this app. Really cool way to automate testing on your website. Super easy to set up and the test flows can monitor every nook and cranny of your website. It can even monitor 3rd party app outages. Has everything you need in a QA tool

Linus Bike
United States
1 day using the app
November 8, 2022

Uptime has been a great addition to our testing suite! We didn't have any form of automated testing in place and wanted something that would ensure our ecommerce flows (add to carts, checkouts, etc.) were working properly, and give us peace of mind. We regularly collaborate with the Uptime team, who have a deep knowledge of Shopify stores/backend, to identify and set up automated tests for important flows on our store. Setting up flows is super easy and very intuitive to do. So far Uptime has identified quite a few breaks in our functionality, right as they happened and allowed us to quickly fix the issue. When any functionality breaks, Uptime immediately notifies us via email so we can work on a fix as soon as possible and minimize any impact on store revenue or customer experience. With the upcoming holiday/BFCM shopping season, we're excited to set up new flows for all promotional landing/sale pages to ensure that our most important shopping experiences are working properly during what we consider to be the most important shopping season of the year. Finally, using Uptime has saved our team many hours of manual QA with their automated tests, and we use the time saved to focus on new strategic work for our business! I’m super excited for new functionality the Uptime team is working on, and now consider Uptime a crucial testing tool for our stores.

Branch
United States
About 2 months using the app
November 2, 2022

This app is a life-saver. It notifies us of outages and issues that our website may be experiencing. The best part is that it connects with our slack channel so that anyone on our team can be notified instantly.

Skin Grip
United States
About 2 months using the app