Reviews (30)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 31, 2024

My life safer - when Shopify clearly has issues but their official status page presents another airing of "everything is awesome", this is my sanity haven. Thank you for at least letting me know it's not something we did, but report on outages and seen isssues, so we merchants don't make more mess by changing onsite stuff in panic!

SHAVENT
Germany
Over 1 year using the app
December 27, 2023

Great tool for tracking the uptime and key apps.

AeroPress
United States
2 months using the app
Edited November 13, 2024

November 2024 Update: We are still happy customers of Uptime at Bonafide Health!

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Bonafide
United States
About 2 years using the app
Jagged Pixel replied September 22, 2023

We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)

Corey
Co-Founder @ Uptime

April 24, 2023

This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.

Mrs. Fields
United States
Almost 2 years using the app
August 31, 2022

Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!

NoonBrew
United States
Almost 2 years using the app
Jagged Pixel replied September 6, 2022

We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)

December 12, 2022

This app saved us a lot of time on the website testing. Also it checks Shopify status as well as some of our third-party integrations!

H.V.M.N.
United States
Over 1 year using the app
December 21, 2022

Great functionality, Great support from the team. They continue to add on integrations over time, making the app more and more valuable. Highly recommend

BABOON TO THE MOON
United States
Over 1 year using the app
April 4, 2023

Great app and support! it saved us tons of hours of work. We were checking all our funnels and landing pages manually before or via our VA, right now everything is automated.

Kettle & Fire
United States
About 1 year using the app
October 31, 2022

The team at Uptime are top-notch - incredibly helpful from start to finish, and even after we've been using the app for months. This app addresses a major need for Shopify store monitoring and we are so thankful to have it be our failsafe, especially around major promotional periods like Black Friday / Cyber Monday. We could not recommend this app more!

Modern Citizen
United States
11 months using the app
August 14, 2023

An essential 'insurance' tool for our marketing and engineering resources to make sure that alarm bells go off if there is an issue with someone being able to shop on our site.

We can immediately investigate, validate any issues, and temporarily turn off ad spend or other marketing activities to minimize the negative effects of a technical issue.

How much is the difference between only 5 min of downtime vs hours undiagnosed, worth to you for your store?

airshop
United States
8 months using the app
Jagged Pixel replied August 16, 2023

Thanks so much for the kind words! We're so happy to hear Uptime has become an essential tool for your online store :) We hope it gives you some more peace of mind!

Corey
Co-Founder @ Uptime