Reviews (30)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 3, 2023

Uptime has been a game-changer for our e-commerce businesses. It provides unparalleled ease of mind with its user-friendly onboarding process and the creation of customizable tests. Corey's outstanding support has been invaluable, making our experience truly exceptional.

The integration with Slack is a standout feature, ensuring that we are always informed of our website's status in real-time. Uptime has become an indispensable tool for our Shopify store, and we can't thank Corey and the team enough for their dedication to excellence. Five stars all the way!

Blu Atlas
United States
11 days using the app
Jagged Pixel replied October 6, 2023

Thanks so much for the review, and we're happy to hear Uptime is able to give you folks some peace of mind!

Corey
Co-Founder @ Uptime

Edited November 13, 2024

November 2024 Update: We are still happy customers of Uptime at Bonafide Health!

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Bonafide
United States
About 2 years using the app
Jagged Pixel replied September 22, 2023

We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)

Corey
Co-Founder @ Uptime

August 18, 2023

This freaking app. What a blessing.

I really hate seeing an email from it, but I also love it extremely.

Love/hate relationship, I think what they built is phenomenal to help merchants like me be alerted immediately when there's bugs preventing customers specifically from checking out of our store. Knowing it makes it so we can tweak or coms and expectations of sales per day for example.

But yeah, every store should get it lol.

Félix & Norton
Canada
3 months using the app
Jagged Pixel replied August 23, 2023

Thanks for much for the review! We completely agree, it's much better to know about downtime/bugs so you can deal with it vs not knowing they're happening at all!

I hope Uptime can continue giving you folks some peace of mind :)

- Corey, Co-Founder @ Uptime

January 15, 2025

Excellent lil' app, paid for itself the first time it caught a big issue with our site. Great support as wel

Modular Closets
United States
Over 2 years using the app
August 18, 2023

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Ramy Brook
United States
5 months using the app
Jagged Pixel replied August 23, 2023

My pleasure! So happy to see Uptime was able to help you folks detect issues on your online store :)

- Corey, Co-Founder @ Uptime

November 4, 2022

Love this app. Really cool way to automate testing on your website. Super easy to set up and the test flows can monitor every nook and cranny of your website. It can even monitor 3rd party app outages. Has everything you need in a QA tool

Linus Bike
United States
1 day using the app
March 3, 2023

There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!

She's Birdie
United States
About 1 month using the app
December 19, 2022

Uptime is a must have app within your Shopify tech stack if you're serious about ensuring theme and app changes don't break you site, with their automated testing functionality. On-boarding was a breeze, and ongoing support has been great!

We've been using Uptime for the past few months - it's extremely easy to setup the automated tests, and the ability to receive alerts as soon as there's an issue with the site, Shopify platform, or 3rd party apps, is invaluable (most of the alerts come through before the app or platform themselves notify us!). We'd pay the money just for the alerts to be honest!

I can't recommend this app highly enough.

esmi Skin Minerals
Australia
3 months using the app
October 24, 2022

We are really loving the Shopify and related apps downtime notifications. Allows me to notify team members of potential issues they might be seeing.

Ombre
United States
3 months using the app
November 2, 2022

We were searching for such an App before but all other solutions were not specifically developed for the Shopify ecosystem. Now we finally have peace of mind. Highly recommend!

ORTTU
United States
8 days using the app