Reviews (31)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 15, 2025

Excellent lil' app, paid for itself the first time it caught a big issue with our site. Great support as wel

Modular Closets
United States
Over 2 years using the app
October 31, 2024

My life safer - when Shopify clearly has issues but their official status page presents another airing of "everything is awesome", this is my sanity haven. Thank you for at least letting me know it's not something we did, but report on outages and seen isssues, so we merchants don't make more mess by changing onsite stuff in panic!

SHAVENT
Germany
Over 1 year using the app
Edited November 13, 2024

November 2024 Update: We are still happy customers of Uptime at Bonafide Health!

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Bonafide
United States
About 2 years using the app
Jagged Pixel replied September 22, 2023

We were so happy Uptime was able to detect that AOV impacting checkout issue for you! Excited to keep giving you folks peace of mind as we head into the holiday season :)

Corey
Co-Founder @ Uptime

August 18, 2023

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Ramy Brook
United States
5 months using the app
Jagged Pixel replied August 23, 2023

My pleasure! So happy to see Uptime was able to help you folks detect issues on your online store :)

- Corey, Co-Founder @ Uptime

April 24, 2023

This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.

Mrs. Fields
United States
4 months using the app
January 12, 2023

They went above and beyond helping me with a Shopify issue that Shopify couldn't even help me with. AMAZING!

Sunday Forever
United States
4 months using the app
Jagged Pixel replied January 12, 2023

It was our pleasure – we're always happy to help!

December 21, 2022

Great functionality, Great support from the team. They continue to add on integrations over time, making the app more and more valuable. Highly recommend

BABOON TO THE MOON
United States
4 months using the app
March 2, 2023

Uptime gives our leadership team the peace of mind needed to ensure the website customer journey is uninterrupted. The Slack notifications of app/Shopify outages are very convenient and the team is very quick to add new software to the monitoring list. The onboarding process was very easy (Uptime team did all of the setup for us) and the team is extremely accessible.

Nili Lotan
United States
4 months using the app
January 24, 2023

Love my experience with Uptime. The ability to constantly add new flows to check gives me peace of mind that my website is operating as it should.

Strolleria
United States
4 months using the app
Jagged Pixel replied January 24, 2023

So glad to hear our app was able to give you some peace of mind!

October 31, 2022

The team at Uptime are top-notch - incredibly helpful from start to finish, and even after we've been using the app for months. This app addresses a major need for Shopify store monitoring and we are so thankful to have it be our failsafe, especially around major promotional periods like Black Friday / Cyber Monday. We could not recommend this app more!

Modern Citizen
United States
3 months using the app