Reviews (31)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 4, 2023

Great app and support! it saved us tons of hours of work. We were checking all our funnels and landing pages manually before or via our VA, right now everything is automated.

Kettle & Fire
United States
About 2 months using the app
December 13, 2022

great app, competitive price, and awesome support. One uptime notification that saves a broken funnel could pay for the fee REAL quick.

SaltWrap
United States
About 1 month using the app
March 3, 2023

There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!

She's Birdie
United States
About 1 month using the app
July 18, 2022

Must have app for anyone running paid ads. If you're running paid ads, and the site goes down you're literally burning money. Happened to us twice last and each time we burned several thousand dollars because it took house many hours to realize that shopify was down, so having something like this is an absolute must have

Uproot Clean
United States
26 days using the app
Jagged Pixel replied July 22, 2022

Thanks so much for the review! We hope Uptime gives you peace of mind knowing your store is always being monitored for issues!

August 7, 2022

Knowing if a domain or Shopify in general is up or down is important. But you want to know what is even more important? - our customer flows. Like from landing on page, to selecting variants, adding to cart and more. Uptime is exceptionally easy and remarkably valuable to us. We were using tools to monitor up and down of base URLS, but had nothing that was adding into his the ability to replicate flows with an easy to use recording tool, and then stacking on-top of this the Shopify status alerts too. There are smart ways to alert our various teams in slack and email of a problem. Knowing, very quickly, if we have broken something is priceless the moment we need it. Super happy with this application. Thanks so much to the team behind it!

The Natural Patch Co
Australia
26 days using the app
August 31, 2022

Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!

NoonBrew
United States
13 days using the app
Jagged Pixel replied September 6, 2022

We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)

October 19, 2023

Let me start by saying that Corey and the Uptime app have been absolute game-changers for my business at Prime Party. The Uptime app has proven itself to be an invaluable tool for us. There have been countless instances when our sales suddenly dipped, and I'd find myself filled with anxiety, knowing that I'd have to spend an entire day dissecting the website to identify where the funnel was breaking down and then scrambling to seek support to fix it. It was a constant source of stress and disruption to my daily life.

It's interesting because my business partner, Paul, once asked if there was an app out there that could monitor our website's performance so we wouldn't have to rely solely on our instincts to diagnose issues. And it got me thinking: what even defines a website working 'properly'? Is 'properly' even good enough? I remember smirking and saying, 'You're looking for a silver bullet, Paul. I highly doubt anything like that exists.' Well, it turns out I was wrong. This app not only exists but has become a lifeline for us.

Uptime is that off-site app we were dreaming of, monitoring our pages and website flow with precision. It's liberated us from the constant worry about our site's health and allowed us to channel our energy into growing our business. To make things even better, Corey went the extra mile, taking 30 minutes of his valuable time, 10 of which he introduced us to Uptime and the remaining 20 to delve into the intricacies of my business and understand the challenges we were facing with e-commerce.

I wholeheartedly recommend Uptime and the fantastic team behind it. They have delivered on their commitment to have our backs, and I couldn't be more pleased. Corey and Uptime have earned this 5-star review with their dedication to customer satisfaction and the incredible value they've brought to our business. Thanks to them, the days of stress and uncertainty are behind us, and we can confidently focus on the growth and success of Prime Party.

Prime Party
United States
13 days using the app
Jagged Pixel replied October 27, 2023

Thanks so much for your kind review! I am always happy to help to ensure you folks have peace of mind, and can focus on more important stuff like running your business!

- Corey, Co-Founder @ Uptime

October 3, 2023

Uptime has been a game-changer for our e-commerce businesses. It provides unparalleled ease of mind with its user-friendly onboarding process and the creation of customizable tests. Corey's outstanding support has been invaluable, making our experience truly exceptional.

The integration with Slack is a standout feature, ensuring that we are always informed of our website's status in real-time. Uptime has become an indispensable tool for our Shopify store, and we can't thank Corey and the team enough for their dedication to excellence. Five stars all the way!

Blu Atlas
United States
11 days using the app
Jagged Pixel replied October 6, 2023

Thanks so much for the review, and we're happy to hear Uptime is able to give you folks some peace of mind!

Corey
Co-Founder @ Uptime

November 2, 2022

We were searching for such an App before but all other solutions were not specifically developed for the Shopify ecosystem. Now we finally have peace of mind. Highly recommend!

ORTTU
United States
8 days using the app
November 4, 2022

Love this app. Really cool way to automate testing on your website. Super easy to set up and the test flows can monitor every nook and cranny of your website. It can even monitor 3rd party app outages. Has everything you need in a QA tool

Linus Bike
United States
1 day using the app
August 14, 2023

An essential 'insurance' tool for our marketing and engineering resources to make sure that alarm bells go off if there is an issue with someone being able to shop on our site.

We can immediately investigate, validate any issues, and temporarily turn off ad spend or other marketing activities to minimize the negative effects of a technical issue.

How much is the difference between only 5 min of downtime vs hours undiagnosed, worth to you for your store?

airshop
United States
27 days using the app
Jagged Pixel replied August 16, 2023

Thanks so much for the kind words! We're so happy to hear Uptime has become an essential tool for your online store :) We hope it gives you some more peace of mind!

Corey
Co-Founder @ Uptime