Reviews (9)
Refine
-
By rating
I have spent days trying to find a way to create this link. Within minutes I was able to generate the link I wanted. The service and assistance from support was fantastic. I can highly recommend URL Short Link Generator.
Thank you 🙏🏻🙇🏼♂️ for your wonderful review. 😍🥰
➝ We are so happy 😀 to hear that you were able to generate the link you wanted within minutes using our app. 🎉
➝ We are glad 😌 that you found our service and assistance from support to be fantastic. 🎊🎊
➝ They are always ready to help and provide the best solution to our customers. 😎😁
➝ We appreciate your feedback and your high recommendation of URL Short Link Generator. 🙇🏼♂️🙌🏻
great app, is easy once I spoke to support, it was very easy... easy to use and a very helpful app
Thank you for your fantastic review! 🙏🏻🙇🏼♂️🙏🏻🙇🏼♂️
We're thrilled to hear that our app is great and easy to use. We're also glad that our support team was able to assist you, making the overall experience even easier.
We strive to provide a helpful app that meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support! 🥰🥰
Very nice app,easy to use,powerfull app and very nice support available on chat , i higly recommend
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Misleading app - IT DOES NOT MAKE CUSTOM/BRANDED DOMAINS. Requires sign up from 2 different third party apps to even generate a short link.
Hello there,
You can create a custom domain short link from the app as well. I think you haven't checked our custom link creation feature. I also see from the support threads that I didn't see any conversation you had with our support team. You have shared your feedback without getting help from our team. I request you reach out to our support team using the below email address.
support@identixweb.com
➝ Our app uses Bitly and Tiny platforms to create a short link so you must have to subscribe to their website and those are free.
Got this app to make a custom URL with my domain name. Was prompted to upgrade to use this feature and when I did I was told I need to pay for a 3rd party service to handle the short url which charges $10 a month. The upgrade wasn't a free trial either so was charged. The app also constantly prompts you too try other apps the own and will do it EVERY TIME you open it. This app only acts as a GUI and has no url shortening features which I believe is very misleading.
Hello there, I hope you are well and safe!
Sorry to hear that you had a bad experience with our app. We Don't offer a third-party app that costs you more. Our app is only the one that charges you $1.99 for the short link generator with your domain name. Can you please tell me doe which service you're talking about that charges you $10?
let's do a further conversation at support@identixweb.com email.
didn't work. blank
We’re sorry to hear that you had a disappointing experience with our app. 🙁
Our support team has already reached out to you via email to assist with the issue. We kindly request you to check your inbox and reply at your convenience so we can help set up the app properly and resolve any concerns you may have.
We’re always here to support you and would truly appreciate the opportunity to turn your experience into a positive one.
This super APP saves us a lot of time and it is very easy to use. The installations is effortless.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Doesn't work at all
I noticed that you installed our app on your store, "ZOOMNSTORE," on September 17. You used it briefly for about a minute, then uninstalled it and left a one-star review. I also noticed that you have not contacted our support team regarding any issues you are experiencing.
I’m sorry to hear about your experience and sincerely apologize for any inconvenience caused. Could you please let me know what issue you encountered so I can assist you? I kindly request that you give us a chance to help you with the app setup in your store.
If you have any confusion/queries or you can have a talk, here is a link for a meeting: https://calendly.com/identixweb-shopify-app/support
Looking forward to your response so we can resolve this for you.
Fantastic app, it's what I'm looking for my website. I had tried to get in touch with the team regarding the issue I had and the support team there and replied to me quickly.
Live chat support is forced me to increase my star rating. Highly Recommended!!!!
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
