Reviews (1,800)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving customer retention through a mobile-optimized shopping experience. It integrates seamlessly with Shopify, syncing products and customer data effortlessly, and includes customizable features like push notifications and in-app purchases. Merchants appreciate the user-friendly setup that requires no technical skills and praise the responsive customer support team for their quick issue resolution. The app is noted for enhancing mobile commerce efficiency with robust features and effective customer service.

November 14, 2023

They were very helpful from the beginning, with very quick responses, and even offered to help us with promoting the app after launching it!

Iforesea
United States
9 days using the app
October 25, 2023

Porselvi M and Sagar P were both very efficient. The initial setup was smooth and very impressive. I definitely would give two thumbs for the professionalism and thoroughness of the process. I will now wait for the next steps in the process and update this review...

Element Tattoo Supply
United States
About 21 hours using the app
January 11, 2024

Very impressive. Every step of the way is very regimented and they know their stuff.

Clean Eatz Kitchen
United States
19 days using the app
Vajro Inc replied January 18, 2024

Hi Clean Eatz Kitchen team,
We are excited to hear our onboarding process was impressive and regimented. Your encouraging words mean a lot to us and reinforces our commitment to structured and organized process!
Wishing Clean Eatz Kitchen continued success and delicious moments.
Regards,
Gopal
Team Vajro

November 27, 2023

Porselvi did awesome, was quick and answered all my questions!!
Thank you!

Wild Pink Boutique
United States
20 days using the app
April 3, 2024

Fantastic thus far, can't wait to officially launch!

JuliaRoseWholesale
United States
About 5 hours using the app
Vajro Inc replied April 15, 2024

Hi JuliaRoseWholesale Team,
We're happy to hear that you're having a fantastic experience with us so far! Your enthusiasm for the official launch is contagious, and we're equally excited to see your app go live. Thank you for entrusting us with your app development journey.

Regards,
Gopal
Vajro Team

October 26, 2023

Great customer service

Lovayla Boutique
United States
2 months using the app
November 7, 2023

Very super professional. Definitely know all the subjects!

Candies Tolteca
United States
About 2 hours using the app
November 30, 2023

I would be cautious with this app. We have another Shopify store we used it for - and I am in this account to leave a more accurate review. When you first set up, they present a review request prior to the work being done - so you think you are leaving a review toward the end, however you are not. The customer service upon the first meeting is outstanding. So naturally, you leave a 5-star review. Then, after the review is left all the problems arise. This account was first set up incorrectly with Apple. We have a boutique business, and they set it up as an Individual account. It still says my personal name on the app. Our business is an LLC with a DBA of our Boutique. They did not ask the appropriate questions during the set up to set it up correctly. On Android, we cannot verify our business since it is an LLC with one name but legally doing business as another name. All of our utility bills are under our LLC. Once again, it was submitted incorrectly. They basically came in, threw something together, requested a premature review, left us a bundle of problems, and took the $100 monthly fee. Shopify is steering clear because this is a third party app. They have reached out to offer a complimentary marketing person to help us with getting more business, but no one of any such person reached out. We are at a loss since the entire app was setup with Apple and Android incorrectly, and now we cannot use an app with our store.

Trendy Dog Mom
United States
15 minutes using the app
May 2, 2018

Great team, streamlined the whole process for me. They were great at working with me to customize the look exactly the way I wanted. Responsive and easy!! What more can you ask for :)

Laura Matthews Designs
United States
Over 5 years using the app
April 11, 2019

Vajro has been SO helpful in building my app! I have been so happy with the experience. I now have a totally customized app that is perfect for me and my customers. Would definitely recommend to anyone.

Arrow Twenty Two
United States
Almost 5 years using the app