Reviews (1,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this mobile app builder for its user-friendly, no-code platform that effectively converts online stores into mobile apps, boosting sales and customer retention. It features a drag-and-drop interface, real-time Shopify syncing, and customizable options like push notifications and in-app purchases. The integration process is noted for being fast and reliable, with a support team that is responsive and helpful, particularly during the smooth onboarding process. Specific team members, such as Priyanka and Gopal, are frequently commended for their exceptional service. Merchants appreciate the significant increase in traffic and enhanced customer engagement provided by the app.
Refine
-
By rating
Amazing and super fast service. They do everyting for you or your company. Acceptable prices. Super excited.
I am updating my review. I am HIGHLY DISAPPOINTED with this app. Initially, all went very well and was very fast. My apps were ready in about a week. When I did testing on the IOS app, the OTP code for people to register wasn't working. I reported this on April 8th and was told it would be looked in to. Fast forward to the following week. I didn't hear anything from them so I asked for an update. I was told the team was working on it, it would be escalated...yada, yada, yada. I had to push back my Mother's Day launch and rearrange alot of other things that cost me money. On April 18th I was asked to give them until the 26th for everything to be working. I reached out on April 23rd about a separate issue and the agent told me the app was working. I asked if she was sure because I hadn't been contacted and it still wasn't working on my end. She then told me "Oh yes, we asked that you patiently give us until the 26th." So here it is, the 26th and I'm getting the same canned responses I've been getting. It just doesn't make sense that there has been NO CHANGE in it since April 8th. I even asked if they could just disable the OTP for the phone field so my customers could use their email address to register. Again, I got the same response..."Our team is working on your issue as a high priority and you'll be notified with an update." I really wanted to use this app, as it seems to have everything I need. But at this point, how much longer am I supposed to wait? It has really halted my business launch. I wish I could give it a negative star.
Aswin is amazing! He is fabulous at his job. Always very patient and easy to understand. Very impressed with his assistance and the ease of kickstarting our app. No challenge is too great for him to solve! 10 stars for him.
The team is so helpful, responsive and go the extra mile . The solution is one of the best we have come accross, Ranjan has taken the initiative to assit until we are happy with the end result . We highly recommend them
Support team was amazing during implementation !! Highly suggested !!! Cant wait to launch and get going !
Easy to use! Quick setup and good customer service. I was contacted immediately after signing up to walk through the setup.
love the 24 hour help that they have. very good communication and customer support. I will always recommend it
Amazing support from Vajro staff. They help to updating your business very fast. Thanks to Priyanka !
GREAT SUPPORT FROM THE TEAM VAJRO TOTALLY SATISFIED WITH THE SUPPORT PROVIDED FROM DEVELOPER SIDE
This is the tool that is going to take my business to the next level. I absolutely love it! Customer service is TOP NOTCH. Even though I felt silly for asking questions--every question was answered professionally and with kindness.