Reviews (1,786)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this mobile app builder for its seamless Shopify integration and user-friendly features such as push notifications and in-app purchases. They praise the quick and supportive customer service, noting fast app development times and effective customization options that align with individual brand identities. Merchants also report increases in sales and customer retention, attributing this to the smooth and comprehensive onboarding process.

June 19, 2024

very nice customer service

Crystals Wholesale USA
Hong Kong SAR
About 1 month using the app
Vajro Inc replied July 15, 2024

Hi Crystals Wholesale USA Team,
We’re glad to hear you had a positive experience with our customer service. Thank you for the 5-star review.

Regards,
Tara
Team Vajro

May 2, 2024

Having to switch account platforms seemed daunting before meeting with Jp at Vajro. The experience has been easy & their support is is amazing. I highly recommend making time to meet with them if you are considering an app for your business!

Urban Elm Boutique
United States
About 2 months using the app
Vajro Inc replied May 23, 2024

Hi Urban Elm Boutique Team,
Thank you for sharing your positive experience! We’re delighted to hear that switching account platforms was easy and that our support has exceeded your expectations. Wishing you continued success.

Regards,
Sagar
Team Vajro

June 28, 2024

Excellent customer service and easy switch.

Ace of Grace Boutique
United States
11 days using the app
Vajro Inc replied July 15, 2024

Hi Ace of Grace Boutique Team
We're delighted to hear that you found our customer service excellent and the switch easy.

Regards,
Pavithra
Team Vajro

April 27, 2024

They are a game changer! My mobile app is running great and the customer service is immaculate! They respond right away every time and help me fix my problems! Sourav and his whole team are great!

Dolo Exotics
United States
11 months using the app
Vajro Inc replied May 4, 2024

Hi Dolo Exotics Team,
We're thrilled to hear that your mobile app is running smoothly and that you're impressed with our customer service. At Vajro, providing timely assistance and ensuring your app's success is our top priority.
Wishing you continued success.

Regards,
Mohit
Vajro Team

May 14, 2024

I am currently in the onboarding process, but this is already the best decision I have made in a long time! They make it so easy to start up and I already feel like we are in great hands. We have made the switch from Comment Sold, and I think we are gonna really like it here!

On the Go Boutique LLC
United States
1 day using the app
Vajro Inc replied May 23, 2024

Hi On the Go Boutique Team ,
Thank you for your wonderful feedback! We're delighted to hear that you're having a smooth onboarding process and that you feel confident in your decision to switch to Vajro. We're committed to ensuring you have a great experience, and we look forward to supporting you every step of the way.

Regards
Sumit
Team Vajro

May 23, 2024

I have been using CommentSold for live selling and as an app for years. Since CommentSold and Shopify are breaking up, I spent a lot of time researching alternatives. I had several calls with the Vajro team and asked approximately 1000000 questions. Not only was the team knowledgeable and took the time to demo all of the features, they answered all of my questions and followed up with me as well.

When I decided to go with Vajro, the transition was super simple. They helped me to pick the best level of service for my company as well as walked me through getting all my developer account up to date and current. The team at Vajro is unmated and super helpful. I am super excited to move my business forward with all their integrations with so many other Shopify Apps as well as making it easier for me to reach my customers and convert sales!

Erin.Lane Bags
United States
About 2 hours using the app
Vajro Inc replied June 19, 2024

Hi Erin Lane Bags Team,
Thank you for your glowing review! We're delighted to hear that your transition to Vajro was seamless and that our team was able to address all your questions. It's great to know that our integrations with Shopify apps are helping you reach your customers and boost sales. We look forward to continuing to support your business growth!

Regards,
Sumit
Vajro

April 11, 2024

I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.

No Face Skincare
Australia
Over 1 year using the app
April 26, 2024

The service its fast response, and help me to design the mobile responsive looks pretty.

Vertu Living
United States
5 months using the app
Vajro Inc replied May 4, 2024

Hi Vertu Living Team,
Ensuring fast response times and helping you create a visually stunning mobile app is always our top priority and we're delighted to hear that you've had a positive experience with our service!

Regards,
Tara
Vajro Team

May 22, 2024

Amazing customer service and quick responses. I highly rec this app!

Shop Southern Roots TX
United States
13 days using the app
Vajro Inc replied June 18, 2024

Hi Shop Southern Roots TX Team,
Thank you for your kind words! We’re thrilled to hear you had an amazing experience with our customer service and that our responses met your expectations. Your recommendation means a lot to us.

Regards
Aswin
Team Vajro

April 3, 2024

We love the Vajro team! They are so professional and knowledgeable! Kirthiga is wonderful to work with!!! If you are looking for an app this one is by far the most user friendly!

EK | The Boutique
United States
Over 1 year using the app
Vajro Inc replied April 15, 2024

Hi EK | The Boutique Team ,
We're thrilled to hear that you're enjoying your experience with Vajro and finding our team professional and knowledgeable. We're honored to have you as part of the Vajro family, and we're committed to helping you succeed every step of the way!

Regards,
Sumit
Vajro Team