ValueFirst SMS App

ValueFirst SMS App

Price: Free
Rating (1.0)
Reviews

About this app

Launched

July 11, 2022

Languages

English

Send updates, pricing alerts, marketing offers, greetings etc. with the world’s leading SMS APIs.

Empower your Shopify dashboard with the world’s leading SMS APIs. Send updates, pricing alerts, marketing offers, greetings etc. directly from your favourite dashboard.

Empower your Shopify dashboard with the world’s leading SMS APIs. Send updates, pricing alerts, marketing offers, greetings etc. directly from your favourite dashboard. more
  • Send speedy & secure communication from your Shopify directly with ease.
  • Personalize your messaging with Relevant data points, Hyperlinks, Merge Fields,
  • Ensure high deliverability of your messages with our cloud infrasturcture.

1 review

Overall rating
1
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  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
October 27, 2023

I recently installed the "ValueFirst SMS App" on my Shopify store in the hopes of enhancing customer engagement through WhatsApp. However, my experience with this app has been nothing short of frustrating and disappointing.

The first issue I encountered was immediately after installation. Instead of being directed to a user-friendly setup process, I was redirected to the developer's website. This was a confusing start, as I expected a seamless onboarding process within the Shopify platform itself.

Upon reaching the website, I was left in the dark about how to activate the app. The lack of clear instructions or a user guide made it extremely challenging to understand how to get the app up and running. This left me feeling frustrated and confused.

I attempted to seek assistance by reaching out to the provided email address on their website. Unfortunately, my attempts to contact them via email proved fruitless, as I received no response. This level of unresponsiveness was incredibly frustrating and left me with a sense of abandonment as a customer.

To further aggravate the situation, I decided to use the Shopify app's built-in support feature to contact the developer for help. Unfortunately, I received no reply through this channel either, which is not only disappointing but also unacceptable.

In conclusion, my experience with the ValueFirst SMS App has been a complete letdown. The app's outsourcing of the activation process to an external website, the lack of responsiveness to email inquiries, and the absence of support through the Shopify platform are all major red flags. It's disheartening to see Shopify allowing such apps with subpar customer support and a lack of proper integration into their platform. I would strongly advise potential users to steer clear of this app, as it is a time-consuming and frustrating endeavor.

PATOYS
India
17 days using the app

About this app

Launched

July 11, 2022

Languages

English

Built by ValueFirst Digital Media Pvt. Ltd.

About ValueFirst Digital Media Pvt. Ltd.

1.0 average rating

1 year building apps for the Shopify App Store

B-18, Info City 1, Sector 34, Gurugram, HR, 122001, IN

Support

Send a message

support@vfirst.com

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