Verifast AI Chatbot + AI Chat
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AI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales.
Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support
- Boost conversions and AOV through smart product recommendations with AI chatbot
- Recover abandonment carts with smart proactive interventions from AI sales bot
- Answer support queries, product FAQs like a live agent in all languages 24/7
- Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
- Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email
Languages
English
Works with
- Checkout
- ChatGPT
- Checkout
- Klaviyo
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 200 chats/mo
- AI training on all products
- 24/7 AI powered support
- AI chat in all languages
- Custom bot styling
- Personalise recommendations
Starter
$99 / month
or $990/year and save 17%
$0.05 for additional chat/month
Features
- Up to 1000 chats/mo
- Everything in Free, plus
- Custom bot flows
- Real time order tracking
- Basic conversion triggers
- Lead generation
- Control AI responses
- User insights & analytics
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (130)
Really impressed with how the bot handles complex product queries, not just basic support. With the range of skincare and haircare products we have, customers ask very specific questions, and the bot is able to take those conversations forward. Excited to see how much more we can do with its AI capabilities and retargeting
Extremely disappointing experience. We removed the app and stopped using the service, yet we were still charged a subscription fee afterward without any notification or communication from the company.
Charging merchants after they have stopped using and removed the app is unacceptable. This raises serious concerns about the transparency of their billing and subscription cancellation process.
We're truly sorry for the frustration here, and we completely understand why this felt unexpected.
To clarify, Shopify bills app subscriptions on a one-month delay, so the charge you saw after uninstalling was actually for the previous month when the app was still active and in use, not a charge for a period after you left. This is handled entirely by Shopify's billing cycle and isn't an additional fee from our side.
We did reach out over email and WhatsApp to explain this, and we'd love to clear things up over a quick call. Please reach us at team@verifast.tech, we'd really appreciate the chance to make this right.
Verifast has been a great addition to our website. The chatbot has helped us improve product discovery, engage customers better, and drive more conversions. The team is proactive, responsive, and continuously works on optimizing the experience based on our requirements. Definitely a valuable AI solution for e-commerce brands.
This makes our day, thank you! Great to see the AI chatbot improving product discovery and driving conversions for you. Our team loves optimizing alongside brands like yours.
Support
App support provided by Verifast.
Resources
Launched
December 11, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, custom data, other data
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Edit customers
Browsing behavior, customer data
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View products
Inventory, products, product listings, collections
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Edit orders
Draft orders, order fulfillments, all order history, returns, shipping information
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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View Online Store
Checkout page, Online Store pages, theme
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View custom data
Metaobjects
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View other data
Locales, locations, Shopify Markets settings, price rules, publications of products on sales channels
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