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Capture actionable insights and valuable first party data through personalised, rule-based surveys.
Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.
- Ask rule-based questions for key ecommerce variables, with sophisticated logic.
- Gather valuable feedback on where users first discovered your brand or business.
- View reports on submissions and filter based on key variables.
- AI-generated actionable recommendations for your store.
- Speed tested by Shopify, with officially no performance impact on your store.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, French, Spanish, German, and Polish
Works with
Shopify Flow, Shopify POS , Checkout , Swap CommerceCategories
Customer behavior
Marketing and sales
Visuals and reports
Form customization
Submission management
Pricing
Free Always Plan
Free
- Unlimited survey responses
- Questions from our large bank
- View all responses without limitation
- Some core data dashboard metrics
Premium Plan
$25 / month
- Unlimited survey responses
- Custom questions
- Dynamic rule-based questions
- Customise and style forms
- AI-generated actionable recommendations
28-day free trial
Platinum Plan
$50 / month
- Everything in the Premium plan
- On-site surveys for prospecting data
- POS surveys for instore
- Export additional data
28-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (22)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.
Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.
Very useful to have at the check out to find out more about our marketing efforts as well as issues with the site. Very easy to install.
A simple, cost-effective post purchase survey solution at a fraction of the cost of other platforms – strongly recommend.
Really easy to set up and provides a great insight into customer base. The support from the team has been brilliant, too – fast and effective.
Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.
Support
App support provided by Vervaunt.
Resources
Launched
July 22, 2021
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