VFitz‑ The Vehicle Product Fit

VFitz‑ The Vehicle Product Fit

Reviews (27)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 2, 2026

The support team is super helpful. They helped customize our fitment widget and always respond quickly, answering all our questions. They clearly prioritize making sure we have a seamless experience with the app. Highly recommend!

Owens Products
United States
8 months using the app
December 24, 2025

Very easy to use with a very good catalogue of vehicles. The support is the best I have experienced with any Shopify app. Very responsive and very helpful. Would 10000% recommend!

Midland Wheels and Accessories Ltd
United Kingdom
7 days using the app
December 20, 2025

Very good customer service

US Strut
United States
5 days using the app
June 12, 2025

Amazing support. The app didn't map the way I was hoping, I send an email asking if there was an alternative I didn't see, and within hours they just build me exactly what I was wanting. Totally awesome service.

American Wheel Guys
United States
7 months using the app
September 16, 2024

We had a great experience working with VFitz to do a custom vehicle database for our site.

Pacific Adventure Works
United States
About 2 months using the app
January 14, 2025

I had an absolutely wonderful experience with the vfitz support staff. The customer service representative, went above and beyond to help me through setting up the application in my store. What impressed me the most was the detailed response with images attached which made it very easy to follow.

This level of personalized attention is rare these days, and it's made me into a champion for their application. Five stars - I couldn't recommend their service more highly.

OEM Parts Warehouse
United States
About 2 months using the app
April 3, 2025

This app is amazing 10/10 support as always the software is very good and easy to understand and is perfect for the automotive industry on shopify. The team at vfits is very helpful thanks for your support and effort.

A-Z MOTOR FACTORS HALIFAX LTD
United Kingdom
15 days using the app
February 18, 2025

Great Support!! Very friendly and got back to me same day and did a custom configuration for my construction equipment website. They also took the time to set up the search filter!

Black Ridge Machinery
United States
12 days using the app
October 3, 2022

The app is easy to use and works great on our site. If I ever need help, I just send a quick message and the app developers get back to me normally within 24 hours. They even went and completed some changes that I wanted done which was a lot easier and less time consuming for me. Thank you

Westside Exhaust & 4x4
Australia
About 1 year using the app
January 27, 2022

App made it really easy to set up and organize all my products for my customers, but the way it counts vehicles and the "support" is why I'm giving this a 1 star review. If I add a product as being compatible with 2010-2014 Subaru Outbacks, that counts as 5 vehicles. Sure, that makes sense. But then I add a different product to be compatible with 2010-2014 Subaru Outbacks and it counts as ANOTHER 5 vehicles, which does not make sense. So then that would make 10, and this all quickly adds up when you have hundreds of products for vehicles. Granted, it's still about $10 for the same plan on different apps, but for bigger companies/catalogs than ours, this can get expensive fast. And about the support rabbit hole... I messaged them through Shopify's "Get Support" feature more than a month ago to no response (yes I checked my Spam inbox). So I went to the Acuinsight, Inc documentation website from the app, which took me to the most barebones website I've ever seen. I went to the support page and all of the buttons to get support didn't work. So then I Googled the company, Acuinsight, Inc, and I end up on a website from Santa Ana Wheels in CA? Both the Santa Ana and Acuinsight, Inc website had the same front page image and general layout, except they didn't care to do anything on the app's support site. So I've messaged Santa Ana to see if they can direct me to someone who can actually help, but I'm not very hopeful.

Galaxy Auto Shield
United States
2 months using the app
acuinsight inc replied February 9, 2022

Thank you for the feedback on our app and customer support. We have just recently become aware of the issue with the wording on our app and have immediately taken the steps to remedy this issue. I also want to take the chance to apologize for not having gotten back to you it seems I may have missed all your communications. Rest assured we're making sure this problem ceases to exist for our future customers. Please reach out to us at support@tirewheelconnect.com with any questions.