Reviews (145)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting conversion rates and revenue, with some seeing over $400K in annual gains. Its no-code editor and drag-and-drop interface make A/B testing accessible for non-technical users. The app integrates seamlessly with Shopify, with minimal page speed impact. Merchants praise the responsive support team for strategic guidance and appreciate the AI-powered design options and robust analytics tools.

September 11, 2026

Super easy to use tool for A/B testing on Shopify! We love the overall experience, the interface is intuitive and setup was quick. What really stands out is the support team; they're always ready to help with any issues and get back to you fast. Highly recommend for anyone.

Psycho Bunny
United States
5 months using the app
July 16, 2026

The Ultimate CRO Partner—Incredible Features & Stellar Support! We’ve been using Visually for our A/B testing and CRO efforts, and it has completely transformed our optimization workflow. The platform is incredibly robust. We use it to run everything from theme tests to custom widgets, banners, and tailored custom placements to boost our conversion rates.

One of our favorite features is the product recommendations tool, which allows us to test and implement various algorithms to see what truly resonates with our shoppers.

Beyond the excellent tech, what really sets Visually apart is their team. They are extremely hands-on, guiding us every step of the way with a specific, structured roadmap. If you want a platform that combines powerful on-site testing with a team that acts as true strategic partners, highly recommend!

Mavi Jeans
United States
6 months using the app
July 3, 2026

We've had a GREAT experience using Visuall! I had never worked with A/B testing before, but the interface is intuitive and easy to learn. Setting up experiments has been straightforward, and the support team has been quick to respond and very helpful whenever we've had questions. :)

One of the most rewarding parts is seeing the results come in and discovering that a new variant actually performs better than the original. Being able to make data-driven decisions with confidence has been incredibly valuable!!

I would definitely recommend Visually to anyone looking to optimize their website through A/B testing.

Amor
Norway
About 2 months using the app
July 1, 2026

Visually has made it easy for our team to set up and launch A/B tests quickly, without needing dev resources for every change. The support team has been consistently responsive and helpful whenever we've needed guidance. Since using the platform, we've seen a solid uplift in conversion rate and incremental revenue across our tests. Highly recommend for any Shopify store looking to run CRO experiments efficiently.

Early Settler Australia
Australia
8 months using the app
June 24, 2026

We've been using Visually for the last couple of months, and we've been able to get AB tests up and running really quickly. I can code HTML and CSS, but I normally rely on a developer for JavaScript. With Visually, I don't need a developer to support me. I use a combination of the AI and coding but even if you don't know how to code, you can still get many tests up and running with an idea or by using their templates. Their support team is fast and amazing. I highly recommend trying it out.

Pixi Beauty
United States
3 months using the app
June 17, 2026

We’ve been using Visually for over a year, and it has become an essential part of our A/B testing and conversion rate optimization workflow. The platform is intuitive, reliable, and has helped us make data-driven decisions that improved our website performance. What truly sets Visually apart is their outstanding customer support. The team is always responsive, knowledgeable, and proactive, and our account representative has been incredibly helpful throughout our journey. Highly recommended for any business looking to improve user experience and conversions.

Zumra Jewels
United Kingdom
Over 1 year using the app
Visually.io replied June 18, 2026

Thank you for your continued partnership and support. We're honored to be part of your A/B testing, experimentation and optimization journey. Hearing that Visually has become an essential part of your testing workflow means a great deal to our team. We strive to be responsive, proactive, and collaborative, and it's rewarding to know that our customer support team has made a difference. Thank you for trusting us! We're excited to continue building together.

June 10, 2026

Very annoyed by this app. Have uninstalled but the code remains slowing my homepage down immediately. No 'support centre' to contact, no response from my emails to company.
Buyer beware!!!

LILLY PILLY COLLECTION
Australia
18 days using the app
September 1, 2026

We have REALLY enjoyed our time with Visually! They have an EXCELLENT team that is ready to increase sales drastically with website improvements that you want.

Rare Air Discs
United States
3 months using the app
August 20, 2026

Great experience with the Visually support team.

Evangeline and the team were very helpful, professional, and quick to respond. Communication was clear throughout, and they made sure everything was handled properly.

Really appreciate the level of customer service and support. Highly recommended.

Fine Supplements
United Kingdom
4 months using the app
August 14, 2026

Really great app and customer service is amazing - they have been so helpful to help with things not working and very fast response!

Flybaby UK
United Kingdom
5 months using the app