Reviews (62)

Overall rating
4
Counts per rating level
  • 69% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
July 14, 2023

Thank you for quick responses and help to solve the problem.
I was trying to find a platform which would have easy menu edit, the ability to change font, color, size of the menu. It looks good on the site :)

Family City
Lithuania
3 months using the app
Vital Apps replied July 19, 2023

Dear,
Thank you for your valuable feedback! We work hard to meet the expectations of our clients, providing top-class services and support. I am more than happy to hear we hit the mark for you. Have a great day!

July 29, 2021

I have had some minor issues with this app - just some links that were broken when viewing the mobile and web menu. I am so very impressed with the customer service that I have received. Giang, has been absolutely amazing and was very prompt and resolved my issue immediately. THANK YOU so much!

Corporate Cats
South Africa
2 months using the app
Vital Apps replied August 2, 2021

Thank you so much for the great review that you leave for us.
We also have a great time working with you :)

March 7, 2022

I've been setting up a site and found this mega menu to be easy to use, and when I did have an issue the support was quick and easy to deal with, they fixed my issue within hours. 5 star product, 5 star support

Afrihair
New Zealand
2 months using the app
Vital Apps replied March 7, 2022

Thank you so much for your great review :)

We also have a great time while supporting you

Have a nice day!

October 29, 2021

It's one thing to have a great app, but it means a lot to have a very responsive support. I had issues making the Mega Menu to work with my custom theme but the ETS-Soft team were so kind enough to fix it for me. Great job and more power! Love the Mega Menu so much!

Go Safe Shop
Philippines
About 2 months using the app
Vital Apps replied October 29, 2021

I'm glad to see your great feedback :) thank you so much.
We also have a great time while supporting you. Hope you have a sucessfull business.
And feel free to contact us anytime if you need help from us
Regards,

Edited March 18, 2021

Originally a 2-star, but they've actually worked really hard to fix the issues I've been having for me. I was surprised when they replied back with "We solved the issues. Please help me to check them" thinking it wouldn't have actually worked. But it did! Great job guys!

Miller IP Law
United States
About 2 months using the app
Vital Apps replied March 9, 2021

I'm so sorry for the bad experience you got. We're waiting for an access invitation to start checking directly on the app, fix the bugs that happen, and make sure it will work smoothly.

Edited February 12, 2022

Is an excellent app, but since yesterday I haven't been able to save the changes on the menu. I get the error "Unknown error! Please try again later"
¿What could be the problem?

AColorfulPlanet
United States
About 1 month using the app
Vital Apps replied February 14, 2022

I'm so sorry for the trouble you got while using our app.

I would like to notice that the unknow error is solved, now you can enjoy the app

February 13, 2022

I love the app. But for the past 2 days have been getting an error when trying to save. "Unknown error"

My Simple Creations
United States
About 1 month using the app
Vital Apps replied February 14, 2022

I'm so sorry for the trouble you got while using our app.

I would like to notice that the unknow error is solved, now you can enjoy the app

December 22, 2021

I am very happy with the support, Giang helped me everything to setup mainly sticky menu. Drag and drop made me very easy to create tabs.

vajracrafts
Nepal
About 1 month using the app
Vital Apps replied December 22, 2021

Thanks for your great review :)
We also have a great time while working with you
Wish you have a successful business

Edited March 28, 2020

Thanks for the good application. This Drag and drop menu is very nice and helpful. The support is very well and quick, because at the beginning I have an issue but the support solve this for me. They coding a new menu only for my store. The most important think is. It’s very easy to use and you can add favricons. The favricon is very nice.

Zerisee
Germany
About 1 month using the app
Vital Apps replied March 28, 2020

Thanks for your great review. I was glad to support you

June 16, 2022

Fantastic app! Easy to use and install. Easily customisable with lots of drag and drop options. Very responsive customer service that helped me fix an issue quickly. Thank you for creating this app! I highly recommend it!

Classic Bargains Australia
Australia
About 1 month using the app
Vital Apps replied June 16, 2022

Thanks for your great review. It is very useful for us and it is also the motivation for our team to continue to improve the application, to provide customers the application with useful features, easy to use, and to bring customers great support service for the duration of using our app

We wish you have a successful business
have a great day!