Powerful new features, services and plugins for your Shopify store
Wanelo

Wanelo

Developed by Wanelo

136 reviews
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Price: Custom More info
  • Sell your products directly to millions of active shoppers
  • Automatically list your entire product inventory
  • Reach new customers and increase your sales by 3-6x

Apply to sell in Wanelo’s marketplace and get discovered by millions of active shoppers.

The Wanelo Sales Channel was built to help Shopify merchants reach new customers, build a following and grow their businesses. By installing the sales channel, you are applying to sell your products directly on Wanelo, so that millions of shoppers can discover and buy your products with just a tap.

What is Wanelo?

Wanelo (“wah-nee-loh,” from Want, Need, Love) is a social marketplace bringing together 800K stores and 50M products, all shoppable from one place. For shoppers, it’s a way to discover and buy products from stores both big and small. For merchants, Wanelo is a place to market and sell your products to millions of users who come to do nothing but shop.

How does the Wanelo Sales Channel work?


  1. At this time, the Wanelo Sales Channel is only available to sellers with a US social security number

  2. Installing the Wanelo Sales Channel places your store on the waitlist to sell in Wanelo's marketplace

  3. While your application is under review, Wanelo syncs with your Shopify inventory to automatically import your products to your own Wanelo storefront

  4. If your application is accepted, your store will be notified and your products will be made available for direct purchase in Wanelo's marketplace

  5. Any order placed on Wanelo is sent straight to your Shopify dashboard to be fulfilled

What else do sellers in Wanelo's marketplace need to know?

  • Orders placed on Wanelo must be fulfilled within 5 days and tracking numbers are required

  • Orders must be confirmed as shipped by a Wanelo supported carrier to qualify for payment

  • We charge a 15% commission on fulfilled orders and commission is taken out of the order subtotal. You don't pay us anything until you make a sale.

  • Your store’s email address, location and policies for shipping, returns and exchanges must be visible on your website

  • At this time, Wanelo supports a single shipping rate per store

  • At this time, Wanelo only processes payment to US Bank accounts.
  • If you do not have a US Bank Account, you can register to receive payment through Payoneer here

Still have questions? Check our FAQ or email us.

By installing this app, you agree to Wanelo's Merchant Terms of Service and to receive occasional email updates from Wanelo.

Wanelo reviews (132)

posted

I wish I see these reviews before.. waste of time.

Got one order from W., and didn't get paid. They told me about 14 days waiting period but but today is 1/12/17 and the order from november wasn't paid. I emailed them again and today they told me my bank account isn't right, they try to send payment and was rejected by back. BS that what i would like to say.Not planning to sell on this platform. I can't even log in to the account anymore.. BS

posted

Started using Wanelo Nov 27th, Started receiving orders almost right away. Its Jan 2nd, and we've fulfilled almost 20 orders with conformations that the customers have their packages. But we've yet to be paid from Wanelo. When we ask via email(because thats the only way you can get in contact with someone), they send automatic messages. We're in the hold over a thousand dollars with this company, and we've had to suspend all orders coming from Wanelo until we get paid for all packages sent. I think this is a very good sells channel if they get their payment to venders in order. I will post again in a few days to update on payment.

posted

Not much traffic from wanelo compared to last year. Now, they just promote the big company like urban outfitters because they can make more money that way.
Pay out is painful, it takes more than two weeks to get your money. On top of that, they say they charge 15%, BUT ACTUALLY they also charge "processing fee" to the VENDORS as well as the CUSTOMERS!!!!!! (we didnt find out about this until one customer emailed us the extra charges on their total. )
Really miss the old wanelo

posted

Claim to take 15% commission.

This is copy and pasted from our "seller dashboard" which doesn't really offer any detail about orders or anything with substance.

Payment Date Transfers Refunds Adjustments Seller Payout ?
2016/10/15 $13.90 -- -- $9.81
2016/10/22 $12.15 -- -- $8.37
2016/11/01 $12.15 -- -- $8.37
2016/12/01 $19.85 -- -- $14.70
2016/12/05 $10.00 -- -- $6.73
2016/12/09 $19.89 -- -- $14.73

As you can see based on the seller payouts they are taking closer to 30% and it all depends? They are crazy! 15% is a big commission for something like this being as there support is non existent.

To top it off these seller payouts haven't even hit our bank. Could have been a cool app. It didn't make our business but it was a good way to get product to new customers. Just wish they would of held there end of deal.

Will be contacting BBB and filing police report with there local police. They need to be shut down.

posted

I am giving this app a try. I made one sale a week ago. I will update on how long it takes to receive payment.

I had an issue wtih my products not syncing. There needs to be an option to manually sync. It had been 12 days since my products updated, so I had wrong prices and products on Wanelo that were no longer availabe in my store. I also had new products that were not showing up. I sent an email, and the issue was resolved the same day.

I feel that 15% commission is too much. I can't offer most of my products on Wanelo, because I would have to jack the prices up for my customers.

Update: I sold a product on Oct 23, and have not been paid yet. They said that my bank rejected the payment. I contacted my bank, and they said that they did not reject any transaction. They submitted a ticket to their billing department 6 days ago, and I'm waiting on an update.

I no longer sell on Wanelo, because it makes no sense to pay 15% and have to wait so long to be paid. I also don't feel that their marketplace is worth giving up 15% of my profits.

I did get paid on Dec 7.

posted

not having a good experience with Wanelo. Their app is not populating my store products and they are not being responsive concerning the issue. They have told me that they will fix the issue then they take a long time to get back to me. I am the one that has to follow up. They then say the issue is fixed but I check and it's not. I alert them and they don't respond.

posted

UPDATE WITH THE APP!

PLEASE READ! TYPED IN ALL CAPS!!

DO NOT AND I REPEAT DO NOT DO BUSINESS WITH THIS FRAUDULENT COMPANY!

THEY CHARGE WAY MORE THAN 15% COMMISSION, THEY HAVE BEEN CHARGING ME MORE THAN 25% COMMISSION PER SALE.

PLUS THEY MAKE YOU WAIT MORE THAN TWO WEEKS BEFORE YOU CAN GAIN ACCESS TO YOUR FUNDS PER ORDER!!!!!!

AND IF YOU USE A DROP SHIP SUPPLIER FROM CHINA, YOU WILL BE WASTING YOUR MONEY, AND YOUR CUSTOMERS WILL GET THE PRODUCTS FOR FREE!!!!!!!!

THEY WILL SAY THEY CANNOT TRACK YOUR ORDERS AND THEY WILL NOT PAY YOU AT ALL!!!

NOT TO MENTION THAT THEY ARE ALWAYS LATE WHEN IT COMES TO PAY OUTS!!!!!

I HAVE ALREADY LOST MONEY AND I WILL BE FILLING A COMPLAINT WITH THE BETTER BUSINESS BUREAU...

posted

DON'T WASTE YOUR TIME. I sold a couple of products and they won't pay me. I've had to file two complaints on BBB and have contacted their CEO and nobody responds. I'm still waiting for my money. Their customer service is TERRIBLE. They ignore emails and its hard to get through to them. They hung up on me while I was talking to a rep. TERRIBLE, TERRIBLE, TERRIBLE. DON'T SELL ON THEIR SITE.

posted

I applied to Wanelo through Shopify but there was a problem with my account because I don't have a US ID yet. (I have everything else; company info, tax id etc.) Wanelo support basically told me that I can't have a Wanelo seller account until I get my ID.

However a few minutes ago, an order was placed from Wanelo and although I changed the price of the product in Shopify; Wanelo did not update it and sold my product with discounted price. And most frustrating part is I can't even log in and see my Wanelo account details&pages.

Just stay away from Wanelo...

posted

Well I have not received many purchases from this app. The purchases I did receive does not list the client's correct phone number nor an email where we can confirm the customer's order. We design custom shoes, personalized cups and etc therefore we need to communicate with our customers by sending pictures. This app does not allow Eshays to properly communicate with our customer base.

Get
Custom

15% commission on all fulfilled orders placed on Wanelo plus 2.9% processing fees.

Requirements

A Wanelo accountfree
Shopify store based in the US

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