WeSupply Track Notify & Return

WeSupply Track Notify & Return

by WeSupply LLC

Eliminate shipping anxiety and make returns effortless

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Estimate Delivery Date

Convert and Drive Revenue. Set the Right Expectations from the Beginning by showcasing when the product arrives.

Order Tracking & Notifications

Generate additional sales with a branded tracking page. Proactively Notify your customers and reduce WISMO calls.

Self-Service Return Center

Frictionless self-service return solution that simplifies the experience for customers & makes every return a potential repurchase.


About WeSupply Track Notify & Return

Effortless Customer Experience that drives sales and improves customer loyalty.

  • Improve Conversion by showing Estimated Delivery Dates
  • Generate Sales & Reduce WISMO via Proactive Shipping Notifications
  • Save Time and Money with Self Service Returns
  • Build Customer Loyalty with In-Store and Curbside Pickup
  • Improve Customer Experience with a Unified In-Store and Online Experience

Estimate Delivery Dates - Set clear expectations and improve your conversion.

Eliminate shipping anxiety and Set Expectations from the Beginning! Accurate delivery estimations to eliminate the guesswork and increase conversion.

  • Customizable shipping rules
  • Weekends
  • Holidays
  • Cut-Off Times

Proactive Shipping Notifications - Keep your customers updated about their order and recommend products they are likely to buy.

Use this Proactive Shipping Notifications to educate your customers about additional products that work best with their current purchase.

  • Email Notifications
  • SMS Notifications
  • Build Customer loyalty and engagement
  • Drive Repeat sales with embedded marketing assets

Branded Tracking Page - Reduce the most common Customer Service Question! "Where is my order?"

Effortless Omni-Channel package tracking and proactive updates! Increase Customer Satisfaction and Decrease Customer Service cost.

  • Show live courier tracking info
  • Full Branded Tracking Page
  • Drive Repeat sales with embedded marketing assets

Returns - Reduce friction with our Effortless Self-Service Return Center.

Manage Returns and Exchanges. Friction-free returns experience is a key part of the overall shopping experience, and create new revenue opportunities.

  • Customizable Returns Policies
  • Generate Return Shipping Labels
  • Return Analytics
  • Automated Notifications and Tracking

Integrates with

  • Zendesk,
  • easypost,
  • UPS,
  • USPS,
  • FedEx,
  • Shippo

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing 14-day free trial

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Grow

$75/month

$0.03 per extra shipment & $0.20 per return

  • Includes 2,500 shipments
  • Branded Tracking & Returns Page
  • Customer Feedback (NPS, CSAT)
  • Order Delay Notifications
  • Zendesk Integration

Enterprise

$750/month

$0.03 per extra shipment & $0.20 per return

  • Includes 25,000 shipments
  • ERP Integration
  • Multi Warehouse Returns
  • Store & Curbside Pickup
  • Dedicated Support Specialist

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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