Track Order, Lookup & Returns

Track Order, Lookup & Returns

Free plan available. 14-day free trial. Additional charges may apply.
Rating (5)
Reviews
Developer
WeSupply LLC

About this app

Launched

October 08, 2020

Integrates with

Klaviyo, Gorgias, Attentive, Reviews Platforms, Netsuite / Celigo, track order

# WeSupply - Package Tracking, Returns Center, Shipment Notifications & Estimated Delivery Date WeSupply connects you with 1000+ couriers worldwide # Track Your Order, Email & SMS Notification - track shipments & returns in one place. * Automatically import tracking numbers to WeSupply and send Shipment Notifications once shipment status changes * Send shipping notifications from your company email address, with your logo and brand identity * Reduce WISMO via Proactive Notifications & SMS...

Pricing

14-day free trial

Free

Free

  • Unlimited shipments per month
  • Proactive Email Notifications
  • Branded Tracking Page
  • Zendesk Integrations

Grow

$9/month

$0.03 per extra shipment

  • Includes 300 shipments
  • All Free features
  • SMS Notifications
  • Order Delay Notifications
  • Returns Portal
  • Instant Exchange
  • All Integrations

Enterprise

$750/month

$0.03 per extra shipment

  • Includes 25,000 shipments
  • All Growth features
  • ERP Integration - Netsuite / Celigo
  • Custom integration
  • Dedicated Support Specialist

Free

Free

  • Unlimited shipments per month
  • Proactive Email Notifications
  • Branded Tracking Page
  • Zendesk Integrations

Grow

$9/month

$0.03 per extra shipment

  • Includes 300 shipments
  • All Free features
  • SMS Notifications
  • Order Delay Notifications
  • Returns Portal
  • Instant Exchange
  • All Integrations

Enterprise

$750/month

$0.03 per extra shipment

  • Includes 25,000 shipments
  • All Growth features
  • ERP Integration - Netsuite / Celigo
  • Custom integration
  • Dedicated Support Specialist

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited August 20, 2022

I am using this app on my website to give customers the ability to track and return their own orders. So far the app works great and is very customizable. The customer service is top notch and Daniela is the best. Also, the developers are always improving the app with new features. The app is comparably price to Aftership, but this app provides so much more value without having to keep ugrading your plan for every little feature. I highly recommend this app!!!

Nyled Music Gift Store
United States
Time spent using app: 15 days
WeSupply LLC replied August 24, 2022

Hi Nyled Music Gift Store Team, thanks so much for sharing this lovely review! 🌹

We're happy to hear that the branded order tracking and returns functionalities help your store by creating an amazing customer experience.

Can't wait to help your store with estimated delivery dates as well! <3

Daniela,
Customer support specialist

July 29, 2022

After researching a number of branded tracking and self-service return portals, we found that WeSupply was the perfect solution for us. The platform offers easy customization for the development of a truly on-brand design for customer notification emails and tracking pages. More importantly, the WeSupply support team was top-notch, both responsive and highly effective. Thanks to their timely API updates, our chatbot is now able to provide a truly exceptional experience for customers looking to self-serve and check the status of their orders. Special thanks to Daniela who was always available to address any questions or concerns we brought up. Highly recommended!

Latercase
Canada
Time spent using app: 6 months
WeSupply LLC replied August 24, 2022

Hi Latercase Team,

Thank you so much for your wonderful feedback!

It was a pleasure to help your team at Latercase throughout the implementation.❤️ Glad to hear that you appreciate how easily you can customize your shipping emails and the order tracking page to be fully on brand.

Your feedback has been shared with our entire team and such positive feedback empowers us to walk the extra mile and come up with awesome features. 😊

We're to help you anytime to deliver a smooth customer experience with shipment notifications, self service returns and estimated delivery dates.

Daniela,
Customer support specialist

About this app

Launched

October 08, 2020

Integrates with

Klaviyo, Gorgias, Attentive, Reviews Platforms, Netsuite / Celigo, track order

Built by WeSupply LLC

About WeSupply LLC

1 app

5 average rating

2 years building apps for the Shopify App Store

Support

Send a message

hello@wesupplylabs.com

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