Reviews (20)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 24, 2024

We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect ...

kore
Singapore
4 months using the app
MageComp replied October 25, 2024

Hello Rajani,

We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at ...

May 24, 2024

(5/5) ⭐⭐⭐⭐⭐
This app is better than others that I was using, there is not app with better prices per message that this one. The support team could configurate my WhatsApp number with their WhatsApp Business API. I love the easy that I can configurate my templates and change it the times that I want in a few minutes. I request for additional features and the team is working to achieve it. I have a ...

Alejandra Nail Shop
Mexico
12 days using the app
MageComp replied May 25, 2024

Hi Alejandra Nail Shop Team,

Fantastic! Keep suggesting new features to make the app more helpful to maximum merchants. Your valuable feedback has made our day. For us, it's ...

October 24, 2024

Great app & great customer service.

ThePhoneCart
India
2 days using the app
MageComp replied October 26, 2024

Hello Harish,

We thank you for your review. We hope that everything is working fine & smoothly with our KOOL app.

Get in touch again with us if you face any difficulties with ...

Edited July 21, 2020

Excellent customer care, solved all my doubts. Highly recommended app. Easy to configure and use. We can create custom templates for messages.

Bumbio Baby Care Essentials
India
10 months using the app
MageComp replied July 23, 2020

Thank you so much for your feedback, we are just ping away for any query. Feel free to reach out anytime. :)

Edited December 15, 2020

Promoviniles.com - Utilizo este app para mandar mensajes personalizados a mis clientes por WhatsApp al crear una orden y para hacerles saber la hora de llegada estimada de su pedido.
Me parece fácil de configurar y su costo beneficio me parece excelente.
En un momento tuve inconvenientes con la app y el equipo de soporte me ayudo, gracias! Recomiendo esta aplicación si deseas enviar mensajes ...

Promo Viniles Panamá
Panama
4 months using the app
MageComp replied January 28, 2023

We're super-delighted after reading this review. We thank you for utilizing our Shopify products/plugins. We always get motivated to serve in the best way. Thanks again!!!

June 12, 2020

I used this app for the Whatsapp message notification. It's a really great and very useful app. our customer can get several notifications about products. Thanks to the app team.

House Of Makeup
India
2 months using the app
MageComp replied July 23, 2020

Thank you very much for your kind words.
We are always available to help you and dedicated to improving the functionality to the next level. Enjoy the Updates :)

June 16, 2022

They are really a team very willing to solve problems, well done app I can recommend it to everyone.

VINBAGINBOX.IT
Italy
2 months using the app
MageComp replied January 28, 2023

Nice, thanks a lot for recommending our app. Take a look over our other additional apps and leverage them for more sales.

January 2, 2024

had some issues installing but the support team sorted it out easily. Product works perfectly for our use. Highly recommend this app.

Just Protein
South Africa
About 2 months using the app
MageComp replied January 4, 2024

Hello Just Protein Team,

Many thanks for sharing your feedback. We're glad that it's functioning as you expect & fulfilling your business needs.

Reach out to us anytime if ...

December 28, 2022

An indispensable application to automate the various processes! The help of the operators in the installation in solving the problems has been important and fast, thanks!

Smeraldo Italia
Italy
24 days using the app
MageComp replied January 28, 2023

We thank you for using our Shopify app and sharing your feedback.

Edited April 18, 2021

It is an excellent application if you need to inform your clients about the process of their order, send automated messages by WhatsApp, it is a very important function if you have clients who contact you by WhatsApp ... ... I paid the $ 20 version for the automatic messages to be sent from our business number, the interface is very practical and easy to configure, I recommend it completely ... . ...

Tecno-Moda HN
Honduras
19 days using the app