Marketing+Support on WhatsApp

Marketing+Support on WhatsApp

Free plan available. 7-day free trial.
Rating (3.4)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

April 24, 2019

Languages

English

Works with

WhatsApp

Automated cart recovery, WhatsApp chat & share widget, custom template & campaign, shared team inbox

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API. more
  • Whatsapp Chat Widget for customer support & Share Widget to increase sales.
  • Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.
  • Send order confirmation, order tracking, COD notifications with Whatsapp.
  • Custom Templates & Marketing Campaigns via your own Whatsapp API account.
  • Shared Team Inbox for your Whatsapp Business API Account.

Pricing

7-day free trial

FREE Forever

Free

  • 50+ types of Chat Widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment
  • WhatsApp Business API
  • Marketing campaigns

Engage

$15/month

  • All features in FREE +
  • WhatsApp Support Extension tool
  • Create your own automated templates
  • Green tick application

Engage Plus

$40/month

  • All features in Engage +
  • Discounted per conversation cost
  • Advanced campaign analytics
  • Priority support
  • Unlimited customer segmentation

FREE Forever

Free

  • 50+ types of Chat Widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment
  • WhatsApp Business API
  • Marketing campaigns

Engage

$15/month

  • All features in FREE +
  • WhatsApp Support Extension tool
  • Create your own automated templates
  • Green tick application

Engage Plus

$40/month

  • All features in Engage +
  • Discounted per conversation cost
  • Advanced campaign analytics
  • Priority support
  • Unlimited customer segmentation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

1,040 reviews

Overall rating
3.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
September 4, 2023

It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. I have to admit this is unusual for them, as they have been very responsive in the past.

LABOTHECAIRE
Saudi Arabia
Over 2 years using the app
SuperLemon App replied September 7, 2023

Dear Customer,

Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated messages.

The service was interrupted for some time, but we made sure things were back on track within a few hours. I hope you understand!

Sorry for the inconvenience caused.

September 20, 2023

The app is good but when customers have to go to the cart or checkout this app pops up asking customers for their number, a really annoying popup, to turn it off you have to change too many things at checkout that maybe probably reduce your conversion rate. The app is good but this setting ruins the app totally

Puf Italia
Italy
6 months using the app
October 29, 2023

Worst support ever. We had a big issue migrating a store. An automation was trigger and sent messages to clients of all orders. We asked for support and never received any help. This app should be unlisted from Shopify.

Medias Galax
Colombia
17 days using the app
August 27, 2023

Service & customer support is extremely bad, we can't log in on whats app application, support team is not even responding...

Cricket Best Buy
United States
Over 3 years using the app
SuperLemon App replied September 7, 2023

Dear Customer,

Sincere apologies for the poor customer support. We understand your frustration & difficulty in accesing WahtsApp Application.

We would like to take this chance to undo our mistakes & get on a call with you to understand your problem.

We have already sent you an mail regarding the same.

October 31, 2023

The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff

Eleven Brothers
India
About 3 years using the app

About this app

Launched

April 24, 2019

Languages

English

Works with

WhatsApp

Built by SuperLemon App

About SuperLemon App

3.4 average rating

4 years building apps for the Shopify App Store

1st Floor, Silver Metropolis, 101, Western Express Hwy, Goregaon, Mumbai, MH, 400063, IN

Support

Send a message

support@superlemon.xyz

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Built for Shopify