Reviews (152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversion rates through real-time support directly from product pages. It integrates seamlessly with Shopify, offering extensive customization options to match brand aesthetics and supports multiple agents and custom code insertions. The app is noted for its reliability without affecting site loading speeds, and the support team is praised for their swift and knowledgeable assistance. Merchants appreciate the continuous updates, smooth operation across all devices, and the valuable free plan.
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Nice APP, great customer service, price could be better
This app is very useful for me, i get a lot of orders thanks to this widget. The support is also very reactive, i recommend this app a lot.
Tive uma má experiência, eu nunca assinei o plano premium, nem mesmo uso em minha loja, e foram efetuadas duas cobranças. Agora, estou tentando cancelar o plano e não consigo, o app pede para migrar para uma nova versão porque o conteúdo da página está bloqueado, eu clico para migrar e nada acontece. Já tentei diversas vezes.
Hi Brubis Shop,
It seems you haven't contacted us for support so we can address your issue adequately.
Also, please read these 3 points:
1. Our team is always happy to refund if the app doesn't meet your requirements or you don't like the Pro version.
2. From the app's history, you started the Pro version on July 19, 2024. It was 4 months, you have been charged 4 times. So, that was not a double charge.
3. Our app is regularly updated to meet Shopify requirements and latest web technologies. We always advise the users to update the app to the newest version to ensure compatibility.
If you want a refund, can you chat with us so we can resolve your issue, please?
Best regards,
SeedGrow Support Team
==
Olá Brubis Shop,
Parece que você não nos contatou para obter suporte para que possamos resolver seu problema adequadamente.
Além disso, leia estes 3 pontos:
1. Nossa equipe está sempre feliz em reembolsar se o aplicativo não atender aos seus requisitos ou se você não gostar da versão Pro.
2. Pelo histórico do aplicativo, você iniciou a versão Pro em 19 de julho de 2024. Foram 4 meses, você foi cobrado 4 vezes. Então, não foi uma cobrança dupla.
3. Nosso aplicativo é atualizado regularmente para atender aos requisitos do Shopify e às últimas tecnologias da web. Sempre aconselhamos os usuários a atualizar o aplicativo para a versão mais recente para garantir a compatibilidade.
Se você quiser um reembolso, pode conversar conosco para que possamos resolver seu problema, por favor?
Atenciosamente,
SeedGrow Support Team
Many thanks for your work as well as for great customer service
I've been using the SeedGrow WhatsApp Chat Widget on my website, and I couldn't be more satisfied with the results. This app is incredibly user-friendly and integrates perfectly with my Shopify store. Setting it up was a breeze, and within minutes, I was able to provide my customers with a direct line of communication through WhatsApp.
The widget is highly customizable, allowing me to match it perfectly with my website's design and branding. I especially love the fact that customers can initiate chats directly from specific product pages, making it easier to address their queries and provide personalized assistance.
Since implementing the SeedGrow WhatsApp Chat Widget, I've noticed a significant improvement in customer engagement and satisfaction. The ability to offer real-time support has also positively impacted my conversion rates. The app is reliable, efficient, and has become an essential part of my customer service strategy.
If you're looking for a seamless way to connect with your customers and enhance their shopping experience, I highly recommend the SeedGrow WhatsApp Chat Widget. It's a game-changer for any online business!
Great service thanks
Shit
Hi Pakabutis Shop,
I'm sorry to hear that the app isn't working as expected.
I believe that was just a glitch with the setup, and I urge you to send us a support request!
We provide a variety of ways for you to get in touch:
- Email: help@seedgrow.net
- Contact form in the WhatsApp Chat Widget Shopify app
- Live chat on SeedGrow website: https://seedgrow.net/
Please let me know if you have any other questions.
Our team is happy to assist further.
All the best,
Thuy
I am absolutely thrilled to share my experience with this incredible Shopify WhatsApp app. From the moment we integrated it into our store, it has exceeded our expectations in every possible way. This app is not just great—it is a game-changer for our business.
Firstly, the app's functionality is top-notch. It seamlessly integrates with our Shopify store, providing us with an efficient and user-friendly platform to connect with our customers directly through WhatsApp. The features are robust and well-designed, making it incredibly easy to manage customer communications, send updates, and handle inquiries in real-time. This has significantly enhanced our customer engagement and satisfaction levels.
What truly sets this app apart, however, is its exceptional customer service. We encountered a minor issue shortly after installation, and I was amazed at how quickly and efficiently the support team responded. They were not only prompt in addressing our concern but also incredibly knowledgeable and courteous. The issue was resolved almost immediately, ensuring minimal disruption to our operations. This level of service is rare and truly commendable.
In addition to the fantastic support, the team behind this app continually updates and improves it, ensuring that we always have access to the latest features and enhancements. This commitment to excellence is evident in every aspect of the app, from its performance to its intuitive design.
In summary, I highly recommend this Shopify WhatsApp app to any business looking to elevate their customer communication and streamline their operations. It is an outstanding tool backed by a team of dedicated professionals who genuinely care about their customers. This app has become an invaluable asset to our business, and I cannot praise it enough. Five stars, without a doubt!
Hace dias que me quiero contactar con soporte y nadie me responde. Mailisimo. Me está andando mal la aplicación y nadie me ayuda.
Simple app that does what is supposed to. Option of multiple agents. I would recommend it if you want something simple yet effective.