Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer engagement through direct WhatsApp communication, noting its efficiency in managing inquiries and reducing returns. The customizable widget supports multiple agents and languages, and the ability to initiate chats from product pages enhances the user experience. The app is reliable with continuous updates, and the support team is praised for their responsiveness and effectiveness in resolving issues.
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Excellent App & Fast Support!
We’ve been using this app on our store, and it has been a fantastic tool for managing customer inquiries. The widget is simple, clean, and works flawlessly, making it easy for customers to connect with us instantly via WhatsApp.
What truly sets this app apart is the outstanding support. A big thank you to Alina, who has been incredibly responsive and helpful. Her support made the integration process smooth and stress-free.
Highly recommend this app to any store looking to boost customer engagement through WhatsApp!
Mayur Patel
TL - Digital Marketing
www.aeliyamarinetech.com
They are truly the best! It’s been working perfectly for a whole year, and the one time I had an issue, they responded with such kindness and fixed everything so fast. I felt so supported. I’m incredibly grateful!
Have been using this app for probably about 2 years now. Never had a problem, works as you would expect, customers love it and it helps them make informed purchases, likely reducing returns and other issues. Support is fairly quick, helpful and friendly!
Had a slight problem with the pop-up on desktop, they were quick to fix it.
Works like a charm.
The customer support was excellent! Quick responses and very helpful. Highly recommend for anyone looking for great service!
Estava com alguns problemas em edição do código, o suporte foi bastante atencioso e me ajudou a resolver
Tive uma má experiência, eu nunca assinei o plano premium, nem mesmo uso em minha loja, e foram efetuadas duas cobranças. Agora, estou tentando cancelar o plano e não consigo, o app pede para migrar para uma nova versão porque o conteúdo da página está bloqueado, eu clico para migrar e nada acontece. Já tentei diversas vezes.
Hi Brubis Shop,
It seems you haven't contacted us for support so we can address your issue adequately.
Also, please read these 3 points:
1. Our team is always happy to refund if the app doesn't meet your requirements or you don't like the Pro version.
2. From the app's history, you started the Pro version on July 19, 2024. It was 4 months, you have been charged 4 times. So, that was not a double charge.
3. Our app is regularly updated to meet Shopify requirements and latest web technologies. We always advise the users to update the app to the newest version to ensure compatibility.
If you want a refund, can you chat with us so we can resolve your issue, please?
Best regards,
SeedGrow Support Team
==
Olá Brubis Shop,
Parece que você não nos contatou para obter suporte para que possamos resolver seu problema adequadamente.
Além disso, leia estes 3 pontos:
1. Nossa equipe está sempre feliz em reembolsar se o aplicativo não atender aos seus requisitos ou se você não gostar da versão Pro.
2. Pelo histórico do aplicativo, você iniciou a versão Pro em 19 de julho de 2024. Foram 4 meses, você foi cobrado 4 vezes. Então, não foi uma cobrança dupla.
3. Nosso aplicativo é atualizado regularmente para atender aos requisitos do Shopify e às últimas tecnologias da web. Sempre aconselhamos os usuários a atualizar o aplicativo para a versão mais recente para garantir a compatibilidade.
Se você quiser um reembolso, pode conversar conosco para que possamos resolver seu problema, por favor?
Atenciosamente,
SeedGrow Support Team
I love this app! Looks really clean with smooth animations and support is top notch! (Thanks Bruce)
Very good and easy app on the store, it is totally customizable for your language.
This whatsaap button is perfect and very fast support. Thank you