Reviews (124)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement through direct WhatsApp communication, noting its efficiency in managing inquiries and reducing returns. The customizable widget supports multiple agents and languages, and the ability to initiate chats from product pages enhances the user experience. The app is reliable with continuous updates, and the support team is praised for their responsiveness and effectiveness in resolving issues.

September 9, 2022

App utilissima e la versione gratuita ha tutte le funzionalità basiche utili! Molto consigliata, funzionale per dare supporto ai clienti in modo facile, intuitivo e veloce.

mattia-maffei
Italy
2 months using the app
SeedGrow replied September 10, 2022

Thank you for choosing SeedGrow Apps, mattia-maffei!

We're glad to hear you find our app useful and that the free version has all the basic features you need. We appreciate your recommendation and are happy to hear that our app is functional for providing customer support in an easy, intuitive, and fast way. If there's anything else we can do to make your experience better, please don't hesitate to let us know.

Thank you again for choosing WhatsApp Chat Widget!

October 30, 2023

Great App! Highly recommend this for anyone looking to have a simple and easy to use/setup WhatsApp button.
Been using it for >2 months now and it works flawlessly. We tried to use other WhatsApp widget apps, but nothing was as smooth as this one here. Not only that, but we also requested them to help us write custom code or have insertions within the pre-filled message to include Product Title and Product Page URL which they managed to do right away (<24 hours from requesting it). Thanks to all SeedGrow team, specifically Alina and Mia for their fast responses and of course, for the dev team making it all work in the background.

Shouf
United States
About 2 months using the app
October 25, 2023

Easy to set up, free to install with decent customisation. Support also answered my email quick would recommend 5/5

GL Extra Enterprise
Brunei
About 2 months using the app
September 27, 2022

Works fine for us, a lot of orders and also good and fast channel for support to our customers whit this widget
5/5 stars www.led-box.ro

led-box.ro
Romania
About 1 month using the app
SeedGrow replied September 27, 2022

Hi,

Thanks for choosing our app!
We're glad to hear that you find our app useful in helping you get more customers.

We appreciate your recommendation.

Have a great day ahead,
SeedGrow Apps Support Team

June 5, 2024

Hace dias que me quiero contactar con soporte y nadie me responde. Mailisimo. Me está andando mal la aplicación y nadie me ayuda.

Quick Informatica S.A
Argentina
Over 2 years using the app
Edited November 30, 2022

I have been using this app for couple of weeks, very happy so far! Also got great support for having the app installed. I warmly recommend using it!

DB Electronics
United States
27 days using the app
SeedGrow replied November 30, 2022

Hi DB Electronics,

I’m glad we are able to help you and we so appreciate your business. Thank you so much for taking the time to share your experience.

Cheers!

Edited August 12, 2022

very good I tried several apps before finding this one and the truth is that it is excellent, everything that is needed...something simple without trying to make it look like something else (many whatsapp apps promise chatbot, faqs, etc...but they don't work well), What I like the most is the possibility of including the button on the product page. Very good support too, congratulations guys.application to give your clients communication through whatsapp I recommend it, simple and powerful at the same time

MrLaundry
Chile
26 days using the app
SeedGrow replied August 11, 2022

Hi there,

Thanks so much for choosing our app.
We are glad to serve you.
Cheers!

September 7, 2022

Awesome app, great support. Our users are using it very frequently and we've never been closer to so many of them. Thank you!

Trelino® Composting Toilets
Germany
21 days using the app
SeedGrow replied September 7, 2022

Hi,
Thank you for your review!
We're so happy that the WhatsApp Chat Widget has been so useful for your online store.

If you have further questions or requests, please feel free to contact us.

Best regards,
SeedGrow Apps Support Team

October 27, 2022

I am new using this app and it is easy to use and they have a fast customer service. as of now, I do recommend this app.

Proxon Mexico
Mexico
7 days using the app
SeedGrow replied October 28, 2022

That is so great to hear!
We really try our best to respond as soon as we can. And thank you so much for taking the time to share your feedback. It really helps Shopify merchants to feel more confident in choosing us.

Thanks again!!

November 20, 2022

I love this app I can chat directly with my customer and send them regular updated of my recent products!!

JDColFashion
United States
7 days using the app
SeedGrow replied November 21, 2022

Hi JDColFashion,

Thank you so much for taking the time to show us your kind words!
If you have further questions or requests, please feel free to contact us.

Cheers,
Tommy