Reviews (150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversion rates through real-time support directly from product pages. It integrates seamlessly with Shopify, offering extensive customization options to match brand aesthetics and supports multiple agents and custom code insertions. The app is noted for its reliability without affecting site loading speeds, and the support team is praised for their swift and knowledgeable assistance. Merchants appreciate the continuous updates, smooth operation across all devices, and the valuable free plan.

October 24, 2022

This app is good. Very good support until now. Does the job well. Nice withing theme customizations. Looking forward to a good experience.

BlendLife®
India
4 months using the app
SeedGrow replied October 25, 2022

Hi BlendLife®,

Thank you so much for taking the time to show us your kind words!
If you have further questions or requests, please feel free to contact us.

Cheers,
Tommy

November 22, 2023

This app was a godsend for us. We have leads coming in through WhatsApp & wanted to track those as conversions in our Google Ads. But we couldn't use GTM because we are not on Shopify Plus so we needed to track events using GA4. Now there are many other WhatsApp apps out there but none of them auto-generate events in GA4 when someone clicks on the chat app widget. We only found one other app & that one too was not direct to Whatsapp but rather a separate chat app that needed an agent to be online all the time or we would lose the customer.

This app does it seamlessly anytime someone clicks to chat to us, we get our lead & that generates a Whatsapp event in GA4 which we mark as conversion & import into our Google Ads. And it does it on the free plan, so anyone having issue with tracking WhatsApp leads must use this app.

Indian Nest
India
4 months using the app
Edited October 17, 2022

Many of our customers prefer to order via chat directly so this is where the app comes in handy. The support team was very helpful too - They managed to help install the button as needed. Thank you!

85pluscoffees
United Arab Emirates
3 months using the app
SeedGrow replied October 17, 2022

Hi, Thank you for the kind words.
If you have further questions or requests, please feel free to contact us.

Best regards,
SeedGrow Apps Support Team

October 31, 2022

Great app, using it in my homepage and also in product page, makes easy to a costumer make a contact with me, thank you.

Bevyns
Israel
3 months using the app
SeedGrow replied November 1, 2022

Hey Bevyns,

thank you so much for taking the time to share your feedback. It really helps Shopify merchants to feel more confident in choosing us.

If you have further questions or requests, please feel free to contact us.

Have a great day ahead!

August 23, 2023

This is amazing and so easy to use. It helped a lot to provide a easiest customer support feature to buyers.

DailyShoppers
Pakistan
3 months using the app
August 5, 2022

Very happy with the app. The recent update has new features that are just what I needed and the app works great. The support team is very helpful and quick to response and solve any issue. Highly recommend it!

OSHKA
Israel
3 months using the app
SeedGrow replied August 5, 2022

Hi OSHKA Shop,

Thanks for taking the time to write us a review!

We're so glad that we could help!
Have a great weekend ahead ;)

Cheers,
SeedGrow Apps Support Team

June 7, 2022

Really easy to install and set up, a couple of choices available as to where you want it. Couldnt be easier

Madebymanda4u
United Kingdom
2 months using the app
SeedGrow replied June 7, 2022

Hi,
Thanks so much for taking the time to write us a review!
Have a fantastic Tuesday! ;)

Kind regards,
SeedGrow Apps Support Team

September 9, 2022

App utilissima e la versione gratuita ha tutte le funzionalità basiche utili! Molto consigliata, funzionale per dare supporto ai clienti in modo facile, intuitivo e veloce.

mattia-maffei
Italy
2 months using the app
SeedGrow replied September 10, 2022

Thank you for choosing SeedGrow Apps, mattia-maffei!

We're glad to hear you find our app useful and that the free version has all the basic features you need. We appreciate your recommendation and are happy to hear that our app is functional for providing customer support in an easy, intuitive, and fast way. If there's anything else we can do to make your experience better, please don't hesitate to let us know.

Thank you again for choosing WhatsApp Chat Widget!

October 18, 2022

Thank you so much Seed Grow team, Your WhatsApp chat widget is perfect, fast, and easy to use, it's very helpful, and now my clients connect to me easily with one click, Thanks again ...

لخدمات تجهيز - تسويق - تحليل وتطوير المتاجر الالكترونية Level Up - By Full Blown LLC
Saudi Arabia
2 months using the app
SeedGrow replied October 18, 2022

Hi Full Blown LLC,

Thank you so much for taking the time to show us your kind words!
If you have further questions or requests, please feel free to contact us.

Cheers,
Tommy

March 30, 2023

Great App and Excellent Customer Service. The App works perfect and definitely recommend it. Thank you so much SeedGrow Developers for pouring your entire experience into making this WhatsApp Chat Widget for Shopify.

Kinnov Solutions
South Africa
2 months using the app