Reviews (40)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing customer engagement and boosting sales through instant WhatsApp communication, positively impacting conversions and trust. It's praised for easy setup, seamless Shopify integration, and customization options for the chat button. Supporting multiple agents, it ensures efficient customer service. The app's smooth functionality and user-friendly interface on desktop and mobile, along with excellent customer support, contribute to a positive experience.

February 26, 2026

Utilizzo Whatsy da poco tempo nel mio store Shopify e devo dire che sono rimasto davvero soddisfatto. L’integrazione è semplice e veloce, il widget è elegante e funziona perfettamente sia da desktop che da mobile.
Ma il vero punto di forza è l’assistenza. Il team è stato rapidissimo nel rispondere alle mie domande e mi ha aiutato passo dopo passo con grande professionalità e cortesia. Ho ricevuto supporto chiaro, dettagliato e soprattutto efficace. È raro trovare un servizio clienti così disponibile e competente.
Consiglio assolutamente questa app a chi vuole migliorare il servizio clienti e aumentare le conversioni tramite WhatsApp. Ottimo lavoro!

Klyvo Italia
Italy
About 1 month using the app
March 31, 2026

A very practical app! The customer support helped me solve a huge problem. Absolutely a perfect app.

Vintagestyle Leather
China
About 1 hour using the app
January 22, 2026

amazing customer support

Luxury Kitchen
United Arab Emirates
About 2 hours using the app
September 17, 2025

This app is amazing! Super easy to set up and works seamlessly with my Shopify store. The WhatsApp chat integration helps me connect with customers instantly, answer their queries in real time, and build trust. I really like the customization options for the chat button to match my store branding. It also allows adding multiple agents which makes managing support so much easier. Overall, a must-have app for better customer engagement and boosting sales. Highly recommended!

Velvara
India
6 days using the app
November 12, 2021

Daniel was very attentive and solved my problem quite quickly.
Im satisfied with the technical service of Whatsy.

Vida de Perro
Panama
About 2 months using the app
May 1, 2023

Fantastic product, free is sufficient to assist you in helping your customers have direct and instant contact with your staff and allows you to offer a faster turn around on service. I recommend this to anyone

WYNBERG LIGHTS
South Africa
About 1 month using the app
January 7, 2024

Easy set up!!

JUST-JEN BOUTIQUE
United States
2 days using the app
February 28, 2025

Super easy interface, very much easy to add the chat button on your Shopify website. and the best part they have excellent customer support. Big Shoutout!

D Roots Wellness
India
About 1 hour using the app
January 15, 2024

Nice app everyone should try it
regarding customer service it is awesome .

MumBuds
Nepal
About 1 hour using the app
April 19, 2024

It is very useful app for Customers Support ..

SACHET
Pakistan
34 minutes using the app