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There should be a page where wholesalers can create and enter their own account information and upload their resale certificate making them sales tax exempt without time and effort from the Shopify store owner for each new customer. It would increase the number of wholesalers signing up not to have back and forth emails - this process is not streamlined on this app and should be effortless.
I had an issue arise when I was trying to exclude some items. Maria was very diligent and turn the issue over to the tech department and the issue was resolved. She kept me informed of the progress until it was solved.
Simple to use & incredibly powerful! We found the support staff genuinely care, are very helpful and open to feedback & feature requests. Couldn't be happier!
2024 Edit: Almost 2 years on from my original review, and I still *love* Wholesale Bear. If you're comparing B2B options, absolutely check this one out!
The system has served us for a long time with efficiency and ease.
But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way.
Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers.
Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel.
Just stressfull to work with
2 stars for the months it worked but should be zero for the lack of support
Amazing app! I spent hours and hours looking for an app that would allow our wholesale clients to place orders easily while connecting to our store inventory, and this is just perfect and exactly what I was looking for. Was super easy to set up and customise. Absolutely recommend this app, it has been a big time saver and made life easier for our clients and for fulfilling orders on our end. Thank you!
I so want to keep this app but it has one feature missing that really does stop me from totally committing at this point. If we could organise the listing of products into how we want it to show, then I'd be happy with it - unfortunately, this isn't currently a facility. It must be pretty frustrating if you have a large catalogue of products and you want to place a product next to, or in order of, another product for continuity. I think it's quite a floor really. I think some control over the type of text (font, size, bold etc) would be good too. Other than that, I like it and would definitely give 5 stars otherwise.
Great app, as one of the first shops to start using Wholesale Bear; the app has come a long way since its first release. The folks behind the app are a great team to work with. Very helpful when one runs into a problem (very rare), they are also very interested in continuing to improve the app to meet various needs of shops. Keep up the great work.
Wholesale Bear is a fantastic app that has provided us with a cost-effective way to provide bulk discounts for retailers wanting to carry our product. It's easy to use and allows you to customize virtually every aspect. Thanks to Wholesale Bear, we've been able to significantly boost our sales.
We are humbled and grateful to receive your wonderful review.
Thank you so much for supporting Wholesale Bear!
This is a well built app, and the maker has been responsive whenever I've had questions (even the dumb ones). The functionality makes sense and the workflows buyers go through is logical. Thanks
Kicks arse. The support Lauren and Jonathan provided us with was exceptional. We couldn't be happier with Wholesale Bear for our needs.