Widerruf: EU Withdrawal Button
- Pricing
-
Free plan available
- Rating
- 5.0 (3)
- Developer
- EU Withdrawal Button
Featured images gallery
Add the EU-required withdrawal button and form to your store. Comply with Directive 2023/2673
EU Directive 2023/2673 requires stores that sell to EU customers to show a clear withdrawal button, so shoppers can cancel an order in two steps without logging in. Shopify has no built-in tool for this. This app adds a compliant withdrawal button and two-step form to your storefront, emails the customer a timestamped confirmation, and records every request for your files. You can edit the form text, it works in 24 EU languages, and the button is added without changing or replacing your theme.
- Compliant withdrawal button and two-step form (EU Directive 2023/2673)
- Automatic confirmation email to the customer with a timestamp
- Dashboard to view, process, and record every withdrawal request
Languages
English
Works with
- Shopify Admin
Categories
Compliance
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Automatic storefront order validation
- Editable decision email templates
- Timestamped confirmation email sent
- Dashboard to view, process
- EU-compliant withdrawal button & form
- Record every withdrawal request
- Two-step form (24 languages)
Pro
$9 / month
Features
- One-click refund automation
- One-click order cancellation automation
- Custom branded email templates
- PDF export of withdrawal requests
- Withdrawal analytics
- cancellation-reason tracking
- Remove "Powered by Widerruf" branding
- EU-compliant withdrawal button & form
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Great app for meeting the new EU withdrawal button requirement. Setup was straightforward with the theme editor integration, and the withdrawal form works smoothly on both desktop and mobile. Support documentation made it easy to get the button live in our store's footer. Highly recommended for any EU-facing Shopify store that needs to stay compliant
The installation was easy to complete with a little help. The design is appealing, and I particularly like the highlighted button. It's also a plus that the text in the automated email to the customer can be customized
Clean, legally compliant, and straightforward. I initially had a quick question about activating and making the button live. Support responded very quickly and resolved the issue immediately. The app runs perfectly smoothly, is intuitive to use, and meets all legal requirements within the EU. 5 out of 5 stars, thank you!
Support
App support provided by EU Withdrawal Button.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Orders
-
Edit orders
All order history for the last 60 days
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window