Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 18, 2024

I conducted some tests on the app and liked it a lot; it's one of the best, in my opinion, the second-best app for key stores on Shopify. However, I haven't used it in my store yet. I would like to provide some suggestions to the administrators. If possible, please add an option to monitor key stock in real-time. This would take the app to another level. When the stock is depleted, the app should automatically change the product status to "Sold Out," and when new keys are added, the product becomes active again. It would also be great to have a display showing all products and their stock quantities, with options to delete stock, view keys, and edit.

In the delivery section, it's perfect, but it would be better if the seller could change the main photo of the delivery email. In the checkout delivery section, it's excellent, but it would be nice if the seller could change the text of the "view key" button since it's currently only in English. This could pose difficulties for customers purchasing from other parts of the world. Simply having the option to translate would be great!

These features would make the app the top key app on Shopify without a doubt. Currently, I don't use Wire because I need an app that monitors stock, but if this function is added, I would definitely add it to my store! I also want to commend the support; it's simply a 10. I contacted the Wire team, and they helped me and answered all the questions I had.

Fantasy Store
Brazil
19 days using the app
Zula replied January 23, 2024

Thanks a lot for the glowing review and feedback. We now facilitate viewing the count of keys and adding more keys against each product. For the other feedback, we will reach out to you soon on what can be done for you. We will continuously update our app to serve more merchants like you.

November 14, 2023

I can't say enough positive things about how responsive and helpful the team was to customize the app for me. The install process was quite simple but there were a few changes that I wanted to make and Sasank was extremely helpful in making these happen. Highly recommend!

fatkidcookiecompany
United States
16 days using the app
Zula replied November 16, 2023

Thank you for the review. We continually strive to make the app better for merchants. We are glad to have helped you and will continue to support you in every possible manner.

October 3, 2023

I needed to figure out how to update my ebook and chat support helped me out. I thought it was this grandiose way of doing it but nope it was simple as 1.2.3. Once you get the hang of it you will be just fine.

Rue & Dagger
United States
18 days using the app
Zula replied October 4, 2023

Thank you for the review. We continually strive to make the app simple and easy for merchants. We are glad to have helped you and will continue to support you in every possible manner.

March 9, 2024

Just installed the app, has a small trouble setting up and Sasank was so helpful to jump on the call and walk me through, can't wait to use the app

icarepl.com
United States
Zula replied March 11, 2024

Thanks for your review. Glad we could be of help to you. Looking forward to a long association

April 17, 2023

THANK YOU for this app! It is exactly what I need for my customers. Great price & works perfectly. A+++

DVD Treasures
United States
2 months using the app
Zula replied April 17, 2023

Thanks for your review! We're glad that our app works well for your customers and that you find it affordable.
If you need any help, please let us know. We appreciate your support!

April 18, 2023

Amazing app and customer support - the guys at Wire were able to build a new feature for us that has massively improved the efficiency of our fulfilment process. Highly recommend.

www.PetFiction.com
United Kingdom
11 minutes using the app
Zula replied April 18, 2023

Thanks for your review! We're glad that our app and new feature simplified things for you.
If you need any help, please let us know. We appreciate your support!