Wismo | Where is My Order?

Wismo | Where is My Order?

Pricing
$12/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Drumbeat LLC

Automatically reduce ‘where is my order?’ tickets by explaining shipping gaps before customers ask.

Customers don’t contact support just to get tracking updates — they reach out because nothing is happening. Having to explain that shipping delays are normal costs you money. WISMO reduces “where is my order?” inquiries by reassuring customers during silent or confusing shipping moments, like no tracking activity and stalled updates. It works alongside your existing tracking app and only messages customers when needed and your team spends less time on these support requests.

Customers don’t contact support just to get tracking updates — they reach out because nothing is happening. Having to explain that shipping delays are normal costs you money. WISMO reduces “where is my order?” inquiries by reassuring customers during silent or confusing shipping moments, like no tracking activity and stalled updates. It works alongside your existing tracking app and only messages customers when needed and your team spends less time on these support requests. more
  • Reassure customers during quiet shipping moments before they contact support.
  • Prevent “where is my order?” tickets without sending manual emails.
  • Works alongside your tracking app to reduce repetitive support work.

Languages

English

Categories

Pricing

Standard

$12 / month

or $120/year and save 17%

  • Reduce customer shipping anxiety
  • Monitoring of up to 10,000 orders/month
  • Send auto-emails before concern builds

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by Drumbeat LLC.

Developer

Drumbeat LLC

Rochester Hills, MI, US

Launched

January 26, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, orders

  • View customers

    Customer data

  • View orders

    Order fulfillments, all order details for the last 60 days, or shipping information

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