Featured images gallery
Automate customer support with AI. Answer inquiries instantly, no training needed!
Wismo adds an AI chat widget to your storefront that answers customer questions automatically. It looks up order status, checks product availability, explains policies, and handles inquiries. When the AI cannot resolve an issue, it creates a support ticket or hands off to live chat. All conversations are saved and analyzed, giving you insights into what customers ask about most. This reduces time spent on repetitive questions while ensuring customers get instant responses any time of day.
- AI chat widget answers customer questions automatically on your storefront
- Looks up order status, product availability, and store policies instantly
- Creates support tickets or hands off to live chat when needed
- AI insights reveal customer behavior, common topics, and pain points
- Customize widget appearance and AI tone to match your brand
Languages
English
Categories
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
Features
- 50 conversations/month
- AI-powered support
- Order tracking
- Ticket creation
- Custom FAQs
- AI insights & analytics
- Wismo branding shown
- Email support
Starter
$19.90 / month
Features
- 250 conversations/month
- AI-powered support
- Order tracking
- Ticket creation
- Custom FAQs
- AI insights & analytics
- Remove Wismo branding
- Priority support
Pro
$59.90 / month
Features
- 1,000 conversations/month
- AI-powered support
- Order tracking
- Ticket creation
- Custom FAQs
- AI insights & analytics
- Remove Wismo branding
- Priority support
Scale
$119.90 / month
Features
- 3,000 conversations/month
- AI-powered support
- Order tracking
- Ticket creation
- Custom FAQs
- AI insights & analytics
- Remove Wismo branding
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
I installed and tested the Wismo – AI Customer Support Bot and overall had a very positive experience. The installation process was simple and quick, and the AI chat widget integrates nicely with the storefront without affecting the store design or performance.
During my testing, the AI assistant was able to respond to common customer questions such as order status, shipping details, and store policies. This is very useful for Shopify merchants because many support requests are repetitive, and automating these responses can save a lot of time for store owners and support teams.
Another helpful feature is the automatic ticket creation when the AI cannot fully resolve a customer request. This ensures that important inquiries are not lost and can still be followed up by a human support agent when necessary.
Overall, the app shows strong potential for improving customer support efficiency and providing faster responses to store visitors. With further testing and continued improvements, it can become a very valuable tool for Shopify merchants looking to automate part of their customer support process.
Support
App support provided by Matriks.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
-
View customers
Customer data
-
View products
Inventory, products, collections
-
Edit orders
Order fulfillments, all order history for the last 60 days
-
View discounts
Discount codes and promotions
-
View Online Store
Theme
More apps like this
