Withdrawly EU Withdrawal Flow

Withdrawly EU Withdrawal Flow

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

Provide the EU-required withdrawal button with a two-step confirmation flow. No login needed.

EU Directive 2023/2673 requires online shops to provide an electronic withdrawal button. Withdrawly adds that button and a two-step withdrawal form to your store — no customer login required, automatic confirmation email included. Requests are matched against your Shopify orders, tracked by status, and managed in a structured inbox. Set up in minutes with a floating button, dedicated page, theme section, or footer link — no coding required. Covers guests and account holders. English and German.

EU Directive 2023/2673 requires online shops to provide an electronic withdrawal button. Withdrawly adds that button and a two-step withdrawal form to your store — no customer login required, automatic confirmation email included. Requests are matched against your Shopify orders, tracked by status, and managed in a structured inbox. Set up in minutes with a floating button, dedicated page, theme section, or footer link — no coding required. Covers guests and account holders. English and German. more
  • Withdrawal button & form aligned with EU Directive 2023/2673
  • GDPR-compliant data protection – hosted in the EU
  • No customer login — covers guests and account holders
  • Automatic receipt confirmation email after every withdrawal
  • Requests inbox with order matching, evidence export & audit log

Languages

German, English, French, Spanish, Dutch, Italian, Swedish, Polish, Portuguese (Portugal), Lithuanian, and Finnish

Works with

  • All 24 EU languages
  • E-Mail
  • EU-Compliance
  • Withdrawal Button

Categories

Pricing

Free

Free

Features

  • EU-compliant withdrawal button & form
  • Translated into all EU languages
  • Automatic order matching
  • Automatic withdrawal deadline check
  • Customer confirmation email
  • Unlimited withdrawal requests
  • Dashboard, inbox & status workflow

Essential

$9 / month

or $97.20/year and save 10%

Features

  • Everything in Free, plus:
  • No "Powered by Withdrawly" branding
  • Partial withdrawal - pick exact items
  • Customizable withdrawal reasons
  • Custom sender name & reply-to address
  • Custom confirmation email templates
  • Custom data retention period

14-day free trial

Professional

$25 / month

or $270/year and save 10%

Features

  • Everything in Essential, plus:
  • PDF evidence pack per withdrawal
  • Full audit log - every action tracked
  • Custom email sender domain
  • Auto-block withdrawals past deadline
  • Verified-order-only withdrawals
  • Exclude products by tag from withdrawal

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Withdrawly Labs.

Developer

Withdrawly Labs

dujiangyan, SC, CN

Launched

June 10, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Theme, Online Store page content on a path controlled by the app

  • Edit other data

    Online Store navigation

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